iPhone 13 Pro crashing regularly

I just had this exact thing happen to me it was so weird. Did you ever figure out a fix for this or did you get the phone replaced?

Hello RichardsonMatt,

We would like to see how we can help you with your iPhone crashing unexpectedly. Follow the steps in this link and let us know your results: If your iPhone won't turn on or is frozen

Check out these steps for help with CarPlay: If you need help with CarPlay

Cheers!

Same thing happening with me , I faced this thing 2 times in three days #13promaxcrash #pinkscreen

Same boat as y'all and I'm about to jump ship. Never once had this issue even with some phones running the same ios.

My spouse travelled for a wedding to NC with her new iPhone 13 pro. After a couple of days (Oct 5) the screen froze and the phone stopped working. The Tech at the Apple store couldn't get it to start. The wait time for a replacement at the Apple store is long - was told the replacement would arrive on November 2 as new customers get their phones-while existing customers can wait! Her friend reached out to customer service and have promised sending a replacement before November 2. So waiting on it. Till then spouse is without a phone.

This is to highlight the non-fixable problem with the iPhone 13 pro and the absurd wait time to get a working phone. Apple should have a loaner policy if they can't fix a brand new product, so that the customer is not stranded without a phone.

I might’ve also found a correlation. The first time I connected to Ultra Wideband via Verizon is when the crash happened. So they may or may not be related to the crashes happening, but it’s just an idea.

Hello RichardsonMatt,

Thank you for going through those steps for us. The best thing to do at this point is to get in touch with Apple directly for further assistance at: Get Support

Cheers!

Mine did the same twice so far