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IOS 15 - Mail being marked as read before being opened

Hi all,


Currently using IOS 15 on an IPhone 12 Pro and since updating have noticed that my emails are being marked as read when my mail app opens. This is really annoying as I use the notification of an unread email as reminders to complete the associated task - this has only been happening since the update.


thanks

iPhone 12 Pro

Posted on Sep 30, 2021 4:48 PM

Reply
Question marked as Best reply

Posted on Oct 1, 2021 1:05 PM

Hi there Chllama,


We understand emails are being marked as read in the Mail app on your iPhone before you've actually read them. We're glad you've joined us in Apple Support Communities, and we'd like to learn more to see how we can help.


Is this happening with one specific type of email account or are you seeing this behavior with multiple accounts? How are you accessing the Mail app on your iPhone? For example, are you opening it from your Home Screen directly or tapping on a notification?


Next, try updating to iOS 15.0.1 to see if that helps. If needed, learn more about updating your iPhone here:


Update your iPhone, iPad, or iPod touch


Send over these details, and we'll take a closer look from there.


Cheers.

129 replies

IOS 15 - Mail being marked as read before being opened

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