IOS 15 - Mail being marked as read before being opened

Hi all,


Currently using IOS 15 on an IPhone 12 Pro and since updating have noticed that my emails are being marked as read when my mail app opens. This is really annoying as I use the notification of an unread email as reminders to complete the associated task - this has only been happening since the update.


thanks

iPhone 12 Pro

Posted on Sep 30, 2021 4:48 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 1:11 PM

After updating to iOS 15.1 and then hard restarting my phone (hold until apple logo), this issue has not reappeared for me. I have Gmail, Yahoo, iCloud, and Microsoft Exchange emails syncing, and all is well now.


It was terribly annoying and scary when it was marking items as Read initially. Try the above and see if it helps?

129 replies

Oct 15, 2021 2:10 AM in response to Chllama

I have this exact same isssue since ios15. Updates dont help. For me the issue manifests when I use the "toggle all/only unread emails" button in the bottom left. As long as I never use this button I am fine, but occasionally when I use it, the top unread emails seems to get marked as read.


please fix this asap since i've lost track of important things and invoices because of this!

Oct 15, 2021 8:42 AM in response to martyjfox_

martyjfox_ wrote:


please fix this asap since i've lost track of important things and invoices because of this!

Who are you asking to fix it? Certainly none of the other users in this user-to-user forum where Apple doesn’t participate. Use the Get Support link at the top of this page if you want Apple to do something about it, or report the issue at https://apple.com/feedback.

Oct 15, 2021 9:10 AM in response to george0797

I AM HAVING SAME ISSUE! Killing me. My unreads are my life and it's making the top email in my mail app read after a few seconds of opening the app. So then I have to re-mark as unread and close app to ensure I don't miss anything. I ahve been searching far and wide for the fix and finally got this thread. I am about to update to 15.0.2 and see what happens. I have tried deleting my account, resetting phone and adding account back and that does not work either.

Oct 15, 2021 9:19 AM in response to Chllama

I AM HAVING SAME ISSUE! Killing me. My unreads are my life and it's making the top email in my mail app read after a few seconds of opening the app. So then I have to re-mark as unread and close app to ensure I don't miss anything. I have been searching far and wide for the fix and finally got this thread realizing I am not alone. I have tried deleting my account, resetting phone and adding account back and that does not work either.

Oct 16, 2021 6:19 AM in response to mrbighands28

mrbighands28 wrote:

Also Updated to 15.0.2 not fixed. Hey support - please reopen this issue and don’t close it unless your customers confirm it’s fixed.

Hey, user! this is not Apple support. This is a user to user forum. To contact Apple support use the Get Support link at the top of this page for help with the problem with YOUR PHONE. Most users do not have this problem. I don’t have it with any of my 7 email accounts, for example.

Jan 13, 2022 9:19 AM in response to Chllama

I have an Iphone 12Pro and am having the same issue. I use optimum for my email through the apple mail app. I am using IOS 15.2 and my incoming emails turn to read immediately and the emails that I have saved as unread for later turn to read as well. The only thing to stop this from occurring for just a day or two is to delete the mail account and add it back in. Not only is this annoying but the fix doesn't last long. The emails are kept as unread on the optimum server so it obviously is an IOS issue. This happens when I open a notification as well as opening the app itself.


I have spent hours on the phone with Apple representatives and no one can help me...


I can't be the only one having this problem... is there a fix? This only started to happen when the last update prior to 15.2 came out...


Please help!!

thanks,

Stacey

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IOS 15 - Mail being marked as read before being opened

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