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Level 1

36 points

Turn off mute sound on iPhone

Hi,

I recently upgraded to iOS 15 and when I am on phone call, if I press the mute button or speaker button ( inside the phone call/ while I am on the call), it makes a clicking sound ( this lets the person on other side of call know that I put them on speaker / hold/ mute , because of the button press sound that I can hear as well as the other person on the call). How do I fix this , or press mute / speaker buttons without making sound.

I did try sound haptics turn off, sound settings all off etc, but none of the solutions worked.

thanks so much in advance.

[Re-Titled by Moderator]

iPhone XS Max, iOS 15

Posted on Oct 1, 2021 3:46 PM

Best reply

ZacharyG15

Level 1

13 points

Posted on Oct 14, 2021 2:05 PM

I need to use the mute/speaker button a lot. When I use either button the phone makes an audible sound letting the other person know I muted them. Not ideal for work meetings when I need to mute, and unmute frequently. Please fix to allow disabling this feature. It was not on the previous iPhones. This is not good.

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Similar questions

100 replies

Oct 4, 2021 12:44 PM in response to Eric_G1

This was not helpful, so how do I turn this off? I have all sounds turned of and the mute button keeps making sounds when I’m on a call.

Oct 13, 2021 11:28 AM in response to Sim9

I contact Appke and there isn't anyway of turning it off or silence right. I sent a feedback to them and they said customers need to send feedbacks to get this fixed to being able to silence.

Oct 21, 2021 11:13 AM in response to ZacharyG15

I tested it with a few people and they couldn’t hear the sound. It’s still annoying though.

Oct 21, 2021 11:15 AM in response to Sim9

A senior tech at Apple said that engineering said that this was purposefully done as a new feature. Please send your feedback to apple on their website so we can all live without this nuisance.

Jjyyde

Level 1

13 points

Oct 8, 2021 6:58 AM in response to ximena269

Yes I have same issue as well

Oct 18, 2021 10:47 AM in response to Sim9

Me too. So annoying. Also happening while adjusting photos. I wish someone from apple would respond. No answer from senior techs.

Oct 20, 2021 11:39 AM in response to Eric_G1

I have this same problem. It is very annoying to hear a sound every time I am in meetings and have to turn mute off and on so much that I want to downgrade to the older iOS version. Please fix!

Oct 20, 2021 3:52 PM in response to Apple-user11

Hey Apple… why the silence I believe that this is a feature not a bug and you have no interest in “correcting” the feature. It would be nice if someone responds.

Oct 23, 2021 7:27 AM in response to Sim9

I absolutely hate this feature. Apple please fix it.

Oct 23, 2021 7:48 AM in response to Sim9

Hi, me too facing this problem. Hope to solve it. It’s too annoying for me.

BSEMAMA

Level 1

8 points

Oct 23, 2021 11:15 AM in response to lobsterghost1

There had been an Apple employee who had responded on this original post, so certainly looked like they saw this. They gave us a link to provide feedback on features, which I did.

Oct 23, 2021 12:43 PM in response to lobsterghost1

I called Apple and they saw an open case for this “feature” on 10/7/2021. The best advice he had was to make this problem go viral.

Oct 25, 2021 10:09 AM in response to Sim9

I have this same concern, just set up my new phone and this is extremely irritating for work and personal calls. Please provide a setting. I have filed with Apple as well.

parswon

Level 1

8 points

Oct 25, 2021 1:23 PM in response to Eric_G1

What is your irrelevant response for? User clearly shared the bug and issues which caused by ios 15. Address the question

aodn

Level 1

8 points

Oct 27, 2021 1:42 PM in response to Sim9

this is the absolute worst on a conference call. I have tried EVERYTHING including shutting off all sounds and it does not work. This needs to be updated as soon as possible!!

Turn off mute sound on iPhone