Iphone Keyboard Problem Switching In & Out Of “123” keyboard

Hi, how do i stop my keyboard from switching randomly to “123” keyboard when typing in the “abc” keyboard?


I will be typing and it will randomly do it in every sentence i write and im not even close to the “123” button… example: hi h9w -4e yo7 it… it switches in and out. (This whole time typing i have been retyping things because its happening.


I have been having this issue with all previous iphones in the past and never figured it out but this is still happening on my new Iphone 13 Pro Max?! You’d think it wouldn’t happen especially now.


Please help because its soooooo annnoying 🥺

iPhone 13 Pro Max, iOS 15

Posted on Oct 2, 2021 12:46 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2022 6:43 AM

I have been having the same problem on both the iPhone 12 and 13. I went through all the keyboard settings and changed the Haptic Touch from “fast” to “slow”. It is in settings>accessibility>touch>Haptic Touch.


Ever since I made that change it doesn’t switch to numbers while I am typing.

81 replies

Sep 13, 2022 8:10 AM in response to tanjapop

I have been having the same problem and it is very frustrating. I have spent many hours on the phone with apple trying to fix it and nothing works. The most annoying thing is that each time I talk to an apple tech person I have to explain and prove that it is happening. The one thing I can recommend to people having the same problem is to screen record it happening so that they believe you. One operator actually laughed at me because she said she never heard of this happening and then apologized for laughing.

Oct 10, 2022 12:10 AM in response to tanjapop

I am experiencing the same issue. I have used iPhone XS from 2018 to 2022 and never had this problem. I just bought the iPhone 14 Pro and right from the start my keyboard switches to “123”. I think the new iPhone has a thinner edge, which causes the left palm to accidentally touch the “123” button when typing. It’s very frustrating. Apple, do I have to re-learn how to type???

Nov 27, 2021 5:21 PM in response to tanjapop

Having the exact same problem. It just started today, 11/27, seemingly out of nowhere. Keyboard is randomly changing T’s to 5’s and generally glitching. I have the iPhone 13 Pro which I just started using a few weeks ago. Have never had this issue with any other iPhone model, and this keyboard was fine on the current phone until now. Notably, I have been using the same case the entire time I’ve had the phone so it does not seem to be related.


I did a keyboard dictionary reset to no avail, and restarted my phone several times. Hoping there is a resolution soon.

Dec 23, 2021 6:45 PM in response to tanjapop

I’ve had this keyboard issue with the X, the 12, 12 pro max, and now my 13 pro. My husband had the 12 pro max and now the 13 pro max and I can type on his phone no problem, never had the same issue on his devices. I’m using an otter box commuter case that hugs the sides and doesn’t touch the screen. My keyboard flips to numeric almost every time I hit the letter “T”. Makes me want to throw it out of a window after smashing it with a hammer.

Feb 14, 2022 7:26 PM in response to tanjapop

I have this exact problem. But luckily only when using Discord or Twitch app. BTW i have this problem on a Ipad, and i did try out all solutions that came up here. It just does not work. I dont think apple cares at all. I have contacted them multiple times about this but they just dont give a ****. I really hope they all get this annoying problem too. Because than they have to do something. I am so lucky that it only happends in apps for me, but i feel with all 200+ of you who are suffering from this Curse. This is such a annoying thing but there is just no fix for it. This shows again, that Apple does not care about their customers.

Mar 13, 2022 9:38 AM in response to tanjapop

I thought it was me! My hubby said “you always have phone issues”. We got the same phone on the same day and he doesn’t have the issue. Course he doesn’t type much. It’s so VERY VERY annoying. A $1000+ phone should not do this. I had a iPhone 7 for years had not issues. Then decided I might need a new ph. But a new ph should not do this. Wish Apple would get their heads out of their *** and fix this I’m sure with their technology they could figure it out. Hopefully soon before I go crazy on this phone.

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Iphone Keyboard Problem Switching In & Out Of “123” keyboard

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