The built-in storage space display refuses to detect how much space is being used on my iPhone. It consistently says that 0 KB of space is being used, when the real number is obviously much higher. It won't recognize certain apps as having Documents & Data, even though some of them have several GB. Is there any way to reset this and get it to display an accurate number?
[Re-Titled by Moderator]
iPhone SE
fmroth127 wrote:
To solve the problem of "0 storage used," Apple support told me to back up my iPhone on iCloud, then wipe my phone, and restore using the iCloud backup. I am reluctant to try this, to say the least, especially since one of the repliers to this problem says that this fix did not work for them. Hey, Apple, send us an update that fixes this problem!
Ask and yes shall receive. Simply update your iPhone to the newest release which came out today, iOS 15.1. Memory utilization is now accurately reflected after the update.
I'm having same issue. Apple support claims they haven't heard of it. I recommend contacting AppleCare to report the issues so they will get it on their radar to fix.
I have similar issue from my iPhone SE 2020.
I have the same issue. And i don’t know how to fix it. I use iphone 12. Anyone can help?
I love White Christmas - both the movie and the song! Bummer that that didn’t work!
But maybe Apple will fix it as a Christmas present.
Here’s dreaming of a fixed iPhone!
iPhone storage says zero KB used
