Apple Event: May 7th at 7 am PT
The built-in storage space display refuses to detect how much space is being used on my iPhone. It consistently says that 0 KB of space is being used, when the real number is obviously much higher. It won't recognize certain apps as having Documents & Data, even though some of them have several GB. Is there any way to reset this and get it to display an accurate number?
[Re-Titled by Moderator]
iPhone SE
Same issue here for latest iphone SE and for ipad mini 5. Settings/ general/ about show capacity of 64 GB, and 74.38 available. So far this does not interfere with my use of either device, but eventually the false information is bound to interfere with some function. In chat with Apple support last week I was told the engineers were working on it. I am ready for an update. All my searches for this problem on the web lead to items on false report of 0 storage available. This is the opposite.
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Everyone I personally know who was experiencing this had not had this issue fixed by installing iOS 15.1.
Updating to the latest IOS 15.1.1 resolves the issue!
just confirmed it on iPhone 12 pro.
Like you, after updating to 15.1, it still said zero storage. But just a few minutes later it showed the correct storage numbers.
iPhone storage says zero KB used
