Iphone 13 pro overheating

I barely used my new iphone which I got last Monday night 2 nights ago. I noticed overheating while I was transferring files from my old phone and while it is connected with charger. It doesn’t have protective film nor casing yet so I don’t use it at all. And now, that I’m using it for browsing AT&T website for an hour, I found it overheating again.. No youtube or other apps were used. And still without protective case.

iPhone 13 Pro

Posted on Oct 6, 2021 5:04 AM

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Posted on May 31, 2022 6:58 PM

So I just got off with Apple support and this helped me out. They had me go to general and then background app refresh and turn it all off. Lots of social media apps run in the background while you’re not using the phone. I surprisingly had over 24 hours of apps in the background. Also go to your battery section scroll down to battery usage by app and click the show activity tab. That’s where you can see how many apps still run in your background causing the phone to overheat. My top 5 like I stated earlier were running for more than 24 hours. Once I turned off all the background app refresh it’s been working fine so far, I’ll update if it changes but usually by now I would start feeling some heat. Also don’t just click background app refresh off. You have to actually click the tabs of each app to turn them off. Cause even though I had most of them off, some were on even when the whole section was tabbed off at the top

179 replies

Apr 12, 2022 8:28 AM in response to ilyangski

Mine too I bought it a week ago.. But heating started on the second day I thought it was cuz of transferring files and updating.. But it still gets hot after few minutes of use. It gets very hot while charging every single time I am charging it two days gap. What should I do? Will apple replace my phone..

Dec 20, 2021 9:30 AM in response to njnikusha

I went to apple store today because when I charge my iPhone 13 pro max , the phone started to get warm or if i just use one app or on the iPhone call for a few minutes. them tell me this is normal. So I ask I would like them to exchange. And they told me nothing wrong with your phone, we wouldn’t change for you. I only had my phone for 20 days, I have rights to exchange or return if there any issues. Not very happy with Apple Service

Dec 23, 2021 9:59 AM in response to Mr.Jonny Smith

Hi All

Sorry haven't got much time to respond to all the replies here. What I advice to do( what I actually did) Get in touch with apple

let them troubleshoot the battery. It solved my issue ( overheating) with 13 pro. If that doesn't do much u have to stop by at their location. If u have had ur iPhone for less than a month they will take it back


Great holidays everyone

Dec 30, 2021 6:27 AM in response to Chimisk

So in response to my post on Tuesday about iPhone 13 pro max overheating and wouldn’t turn on again-Apple was helpful. They ran tests on my phone in store and it wouldn’t turn on for them. They said it was a malfunction of the phone and they gave a new phone out of the box for me and if it happened again to bring this new one back. It was a HUGE issue for my cell carrier-Verizon, to connect my number to the new phone and activate it. This was due to using an actual 5g SIM card and not an E-card that was already programmed in the phone by Verizon. This is what Apple said. So everything was wiped out of all of my apps. I have had to re-enter passwords etc. New phone is working okay so far-day 2.

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Iphone 13 pro overheating

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