You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music "Resource Unavailable" after update

I updated to iOS15 and currently my phone says up to date with 15.0.1 and ever since then when I am driving, and go to listen to apple music in the car, it won't play a number of songs. I get a error message "resource unavailable" Originally I thought it was a network thing with my mobile provider but I get this error with full bars and or connected to wifi. I have logged out of my apple id account and logged back in, deleted the app and reinstalled and re-synced all my music... I have worked with 2 apple support chat agents and no troubleshoot resolution. The last big update to 14, apple car play was severely messed up. I couldn't use it for a week.

[Re-Titled by Moderator]

iPhone 12 Pro Max

Posted on Oct 6, 2021 8:29 AM

Top-ranking reply

kary13

Level 1

8 points

Posted on Oct 11, 2021 3:38 PM

Same thing has been happening to me and has just progressively gotten worse. Before the iOS update apple music played just fine with the settings I had before. Which were Hi-Res everything, and Dolby atmos automatic. I have the 12 pro max and it played all the time with no problem other than the few occasional things that could attributed to signal strength and other things. Ever since I updated my phone everything has worked intermittently or just stopped all together. The only thing that will play is downloaded music in my library. Streaming using my subscription I always get the “resource unavailable” message be it on wifi or cellular. At first it would do it here and there i figured it was signal issues but then as time went on it has gotten worse. It’s gotten to the point where no matter the any number of fixes I tried my music would not work. i thought it could be the devices I’ve connected too but I ruled that out. Everything I have tried has led me to believe that this is iOS issue. I will post everything I have done so far as to troubleshoot.

restarted the app

reinstalled the app

re-signed in

restarted the phone

disconnected devices (reconnected)

connected or disconnected to wifi

lowered setting levels

better cell service

12 pro max, unlimited everything.

View in context

Apple Music "Resource Unavailable" after update

Similar questions