I can't exit guided access on my iPad mini 6. When I triple press the top button to bring up the keypad, the key pad is unresponsive and doesn't let me enter the passcode. It also won't read my fingerprint. I have to do a hard shutdown to exit.
iPad, iPadOS 15
Solution!! (for now at least)
I just got the iPad Mini 6 and have been experiencing this issue as well. I am currently using Touch ID, and even though the iPad states “Triple Click to End Guided Access”, my iPad will freeze up if I do that.
My solution that has worked every time since discovering it, is to double-click the Top Button(TouchID/Lock/Home Button), follow the second click with immediately resting(not clicking) your TouchID enrolled finger. iPad Mini then seems to unlock without an issue.
Update: I have noticed if you wait too long after the second-click of the TouchID/Lock Button, that this workaround is less consistent with being successful.
I’m sure in the next few weeks, we will see a supplemental iOS update that will fix this bug so guided access works normally again.
I made this short clip to help demonstrate this workaround. (YouTube link below)
I can't even do a hard shutdown so my only solution is to drain the device until it shuts down.
I've just upgraded to 15.0.1 and it's still an issue!
Same issue, on 15.0.1 and still isn't fixed after a reset. Gen 9 Normal iPad released September 2021.
Fantastic! That works perfectly. Thanks!
You are a legend! It works a treat.
Solution works. Thanks! Definately a bug with the ipad 6 though it seems as the keyboard doesnt work to type in the passcode.
iPad Mini Guided Access Problem
