iphone 13 pro noise cancellation

This does not work. The sound cuts in an and out on speaker if there is any background noise on iPhone 13 Pro. There needs to be a fix so we can turn off noise cancellation. Too many people are having this problem. After no luck at the Genius Bar I got Apple to replace my phone and I am still having the same problem. We need an update the addresses this.

I have the same problem bought two iPhones 13 pros and every time we use the speakerphone the conversation breaks on the other end, very annoying that the other person can’t hear you the whole conversation they can hear every other word, not satisfied with our purchase, Apple has to do something to repair this issue, I already took them to the Apple store they say the phone it’s perfect 😡

The problem (where my voice breaks up for the other person) happens for me frequently when on the telephone with speaker phone, holding my iPhone 13 Pro in front of my face. Recently I tried restarting and re-calling, setting the phone down or holding it in different positions, switching speaker phone off and holding the phone up to the side of my head, and connecting to my AirPod Pro bluetooth headphones. The person on the other end said I kept cutting out no matter what I tried. I tested all three microphones (by recording front video, back video, and voice memo), and they work fine, so that isn't the problem. I suspect it is a dysfunctional noise cancellation system overreacting to normal background noises like heater vents or the fridge. If only I was able to turn off that noise cancellation, I could find out!

this is very annoying experience on my iphone 13 pro max too, even thought u toggle between voice isolation or standard the other end user does not hear us properly, i have to use my airpods all time on whatsApp calls. Hope there is a fix on this soon. surprisingly there is not much heat on this topic.

I have the same problem🙈. Was talking to a friend today who was talking on his 13 mini over speaker. He kept dropping in and out so i mentioned it to him. We both checked our mobile connection but there was nothing wrong on both sides. (I also use 13 mini btw).

started reading after that call and came to this discussion. And it seems exactly what was going on with our call.

hope this will be addressed very very soon. It’s a phone, if anything, calling is what it needs to do at it’s best. Apple respond please?

Yes the iPhone 13 is very disappointing. My husband uses his for work. Many of his customers complain about the loud sounds coming from his phone. He tells them it’s a problem with the new iPhone 13 & that Apple knows about it but won’t fix it. It’s clearly a defective product. Will Apple fess up & issue refunds?

Yes the iPhone 13 is very disappointing. My husband uses his for work. Many of his customers complain about the loud sounds coming from his phone. He tells them it’s a problem with the new iPhone 13 & that Apple knows about it but won’t fix it. It’s clearly a defective product. Will Apple fess up & issue refunds?

Yeap, the same situation here. Hey guys, I'm new to iPhones. Usually, how long does it take Apple to fix this stuff? It's quite annoying as I cannot have a proper call.

This doesn’t help

I am facing this issue as well. I wasn’t able to make good quality video calls because the person on other end was getting voice breaks

I also have the the same problem in my iphone 13 pro max

Our issue with the new 13 is that people complain the voice cuts out when we are using speaker phone only.

my 13 pro max does not have this issue just my wife's 13

Guess what, they told me exactly the same thing one month ago. I guess its a big bug in this line up and they are hiding about it.

I have. When i put airpods on in any video call the other person says voice is perfectly fine now. On speakerphone they keep on complaining.