I cannot add any tickets or boarding passes to my apple wallet
As other people mentioned.. open in safari. I was trying to dl my ticket sent via email and it opened it in the email, not safari browser. (Thought it was safari?) after opening it on the actual safari app I was able to add my boarding pass onto my Apple wallet.
I had to work with the vendor directly, they sent me a link via text message and email to redeem my tickets. Using the redeem link they sent me directly made it possible to have a version of tickets I could add to my Apple wallet. This was for Sun Devils Athletic events.
Read and follow the article linked above.
Thank you!!! Same here. Was using Google! Works only with Safari! Hours figuring this out! Your post solved it!!!
If you click on the … on the bottoms, you can say “Open in browser”. From there you can add. At least that is what worked for me
I was getting redirected to the apple health site in safari when trying to add a California COVID vaccination.
Long pressing the button to get the context menu got an option to open the link in Health, which then worked. Otherwise it’d just go to the apple health landing page.
The answer is not in that article.
"If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app."
The option is there. It’s just not working. It’s not the merchant. I’ve tried 2 different tix to two different events from two different merchants. It’s not working. Neither are the boarding passes. I have never had a problem before with a boarding pass. So again the answer is not there. It would be great to get an actual reply with help rather than a reply that’s not helping. So please refrain from replying back if you cannot offer help. Thanks.
Has this issue been researched? I have same problem: link to add tickets to wallet appears in browser but once clicked, the tickets do not appear in wallet. It worked back in August, but now for two separate hockey games from different web sites, the wallet app not working.
so... what's the deal?? I have the same problem - the "Add to Apple Wallet" button is there - you click on it - nothing! Logged out, logged back in, WiFi is on, your instructions tell you HOW to do it... it doesn't work... what are our options? ?
kandice245 wrote:
when I try to trigger it on my lockscreen (iPhone XR so by double clicking the off button) nothing happens?
Check Settings > Face ID & Passcode > [Allow Access When Locked] Wallet
What article?
I don’t need instructions on how to do it. I need instructions on how to fix it because it’s not working.
Ditto. Feature to add tickets worked a few weeks ago. Now nothing happens when the Add to wallet button is selected.
Same problem. Hitting the Add to Apple Wallet does nothing. It has worked for me in the past.
It seems it’s only good for adding unlimited credit cards and public transit passes. Useless. Is there a third party app that does what Apple wallet should do?
Did anyone figure out how to fix this problem ?
Seems like many people having same issue can’t add tickets to apple wallet
Can’t add tickets to apple wallet
