homepod makes loud pop and disconnects from AirPlay after upgrading to iOS 15

No sorry, no major issues, just a little HomeKit delay / no response, and wifi DNS privacy notices, from time to time

Contact Apple and open a case

Hi there Hfritts,

We understand you're able to reconnect to the HomePod again. However, the resource we provided shares several troubleshooting steps that may help with what you're experiencing. We'd recommend giving each step a try and test if the issue continues.

Best!

Mine as well. With HomePod OS 15 my full sized HomePods started making that random popping sound, when they were t even being used. After the last updates to those and APPLE TV I set my HomePods up as default sound. They keep randomly disconnecting and reconnecting to my Eero 6 Pro network, they show up as private devices with a random MAC address that is different each time, there’s now a list of about 8 or 9 in my Eero offline list as this keeps happening. When it does they may reconnect, or one may reconnect and the other will not. This is not happening to my HomePod Mini’s that are also up to date and being used with 4th gen Apple TV’s as well.

Exact same problem. At first I was unable to reconnect unless I removed and re added the HomePod to Home app but as of recent, waiting a bit allows me to stream again. But it doesn’t take long for another loud pop and getting disconnected again though.

Hmm. I live in Stockholm, where Apple never released HomePod or HomePod Mini (because of Siri, which works fine in iPhone, iPad and Apple TV) so I am guessing I am screwed, if it turns out to be a hardware issue (which I don't think it is).

If Apple remains mute still over this matter, class action might be the solution there. We paid a lot of money for these wether they are produced or not. Needless to update the firmware to get spatial audio if nothing is done against this « popgate » that appeared with iOS 15. My salary is different from Mr. Cook’s and I cannot buy such items as if I was buying bubble gum. You say you care for your clients, that we are you soul. Your move Apple.

15.2 installed... while I didn't hear the popping noises yet, the system seemed more buggy. One of my HomePods in a stereo pair dropped out when asked to restart a song, the Home app said all home pods were playing although none of them were when I made a song request to Siri, and I had to reboot all homepods to get them to play again, and the entire system seems a little tinny, although I don't have reduce base turned on.

I cannot put into words how frustrating this is. I have close to $2000.00 in HomePods and HomePod mini's. You would think that before pushing something THIS BUGGY out the door while charging a premium for it, Apple would have made sure they were ready for prime time. I mean, I never had a wired speaker give me this much trouble. I just want them to friggin' work. And what is even MORE frustrating is that Apple continues to push out new options before ensuring the basic task of just working does that... works. I'm really considering Sonos at this point.

This just started happening to mine. Out of the blue. Happens to both speakers just randomly. No way is this a hardware issue. So apple admits on the phone that they are aware of it but still recommends bringing it to a shop?? Come on apple you’re a big - be proactive and admit to everyone there’s a problem!! Then we won’t be so concerned if you’re “working” on it. Otherwise these are going back to Costco. Ty!

Can’t say I do

I have 4 and 2 minis; with the 4, only one of them pops and restarts at a time about every 1-2 weeks, sometimes whilst not playing anything, and this could be any one of the 4 at a time but only one does it at a time

They’re stereo paired, with one pair as Apple TV default audio output

Hello jdo_apple

Was just wondering, and didn’t know who else to ask, plus you’re a community specialist; are you or someone else able to confirm whether or not Apple actually read these threads and take them into consideration?

I read somewhere that Apple do, and in the footnotes it says;

“Apple may provide or recommend responses as a possible solution based on the information provided…”

Thanks

Thanks jjones17, appreciated

Don’t worry, I’ll persist alright, and I don’t want replacements either

Am pretty sure it’s software like you say - thought as much from the start - I’m no expert but am quite savvy sometimes - it’s fairly obvious it’s the software playing up the CPU (logs)

Have you noticed how it turns itself up sometimes to full whack when it’s idle - that may have something to do with it also (pop)

Thanks bondskin / jjones17

Will my call today be a waste of time? I get an inkling it might be… but I want to get our views across nevertheless and log a formal complaint, I may write to them too 😡

Mine haven’t popped since 18/12 and that was only on the one out of the four on that day

In my experience with my family of four pods, if they wanna experience a pop they’ll have to induce one! Cos they don’t pop that often and it’s usually only one out of the four at any one time - it’s happened to three of them I think but only on four or five occasions since OS 15 - most frequently about once a week (am quite lucky at the mo)

15.2 is still very buggy and there have been more Beta’s with 15 than usual for tvOS in the past (lots more new features to test obvs but more ironings out to do with older features)

I guess all I can do is try and speak out firmly for us, insist on resetting of any type is futile, maybe a test wouldn’t go a miss, and to look at this forum carefully and seriously and to take us and the issue seriously - as someone said before on here - there should be plenty of logs with data to go on to sort this mess out

I’ll update after my call today

I didn’t mention that bit because he didn’t sound as convincing as the other parts but he did say, with what they know currently, that it shouldn’t damage the unit (pinch of salt on this one I reckon)

If you can I’d automate the volume to min at night - it may help you never know - but the unit may max out anyway when it crashes (which is what he said and that it shouldn’t happen)