iPhone 13 Pro Max EXTREMELY slow!

I upgraded from the XS to 13 Pro Max and I'm about to throw it out the window. I can't believe how slow it is. I've done everything recommended-deleted photos, apps, reset network, called provider, changed settings, etc.. I'm so frustrated. PLEASE HELP!

Any thoughts?

iPhone 13 Pro Max

Posted on Oct 14, 2021 12:43 PM

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Posted on Oct 14, 2021 1:13 PM

I apologize for being so vague.

Websites take about 4 minutes to load completely if they load at all. Email is a blank screen for about 3 minutes; some don't load at all. Apps open and attempt to load for around 4-5 minutes. Everything I do on it is like this.

56 replies

Oct 16, 2021 3:21 AM in response to KodiLWalk13

I’m having the same problem. Websites takes minutes to load. The screen take seconds to register my touch, after about 6 touches then it starts working. Extremely slow in every aspect. I’ve concluded that I’ll just get ride of it. I didn’t switch phones and spend all this money to have a headache. I’ve done everything. Reset network. Use phone from restore. Use phone without restore. Called my carrier, reset phone everything.

Oct 18, 2021 5:59 PM in response to robertfromsuwanee

UPDATE:

I called Apple today. We updated my software to 15.0.2 and now it works with Wi-Fi. When I got my phone 5 days ago it was up to date with the 15 software . They told me that is the “Beta” version and that I need to update. Honestly, I thought my phone auto updated and I didn’t know there was already a new version. Anyway, the update seems to have fixed my problem with Wi-Fi. Hope this helps!

Oct 14, 2021 1:06 PM in response to KodiLWalk13

KodiLWalk13 wrote:

I upgraded from the XS to 13 Pro Max and I'm about to throw it out the window. I can't believe how slow it is. I've done everything recommended-deleted photos, apps, reset network, called provider, changed settings, etc.. I'm so frustrated. PLEASE HELP!
Any thoughts?

Thoughts on what, are we to guess what extremely slow means, without any basis to it.

Oct 14, 2021 1:19 PM in response to KodiLWalk13

KodiLWalk13 wrote:

I apologize for being so vague.
Websites take about 4 minutes to load completely if they load at all. Email is a blank screen for about 3 minutes; some don't load at all. Apps open and attempt to load for around 4-5 minutes. Everything I do on it is like this.

is this via cellular data?

IF so have you contacted your cellular data provider?

Oct 14, 2021 1:36 PM in response to KodiLWalk13

KodiLWalk13 wrote:

Provider told me to reset network settings which I did to no avail. They then told me to bring the phone back to them. I was hoping that I wouldn't have to start over with another backordered phone and 3 hour transfer process!

Maybe they sold you a dud, as I went from a XS Max to iphone 13 pro max and it is fast.


One thing you could try is to back up your device to icloud, then restore your phone as new and test out the speed, then sync apps back and do another test.

Oct 28, 2021 9:57 AM in response to KodiLWalk13

I had the same issue w my pro, I think I saw the answer here somewhere but it worked like a charm, went to general settings and then wi-fi / it said I was connected to Wi-Fi (by way of the green tab thing) but when I went to the thing it said I was disconnected. So I had to restart my modem and all that. And then click on my particular Wi-Fi source, put password in it took a few minutes I think but then roadrunner fast.

Nov 3, 2021 12:17 PM in response to KodiLWalk13

I thought I was the only one. I had upgraded from the XR to this 13. It’s slow in opening web pages and sometimes my most used apps freezes. What the heck is going on? I called customer support but no help. I wanted to return it but I had traded my old phone for this 💩! I wish I had never upgraded, by far this is the worst apple iPhone I had ever owned (1,3,6,8,XR)

Nov 3, 2021 1:29 PM in response to Bigmike224

Bigmike224-

I updated to the latest software, restarted modem, restarted phone, and now it’s working great. They told me that if for some reason your running on software version 15 (the version 13 was released with), it won’t work because it’s the “beta version”. That’s directly from Apple. That’s what got mine to work normal. I hope you can get it figured out. I know it’s crazy frustrating!

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iPhone 13 Pro Max EXTREMELY slow!

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