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I am returning a 27” iMac. There was no “double sided foam insert” included with the packing material. Is that correct?
iMac 27″, macOS 10.13
Yes, I believe it is correct that there is no foam insert in the return packaging.
Please see:
How to prepare your iMac for Apple Trade In - Apple Support
Yes, I believe it is correct that there is no foam insert in the return packaging.
Please see:
How to prepare your iMac for Apple Trade In - Apple Support
The link you provided shows how to pack the iMac in a return kit that has a foam insert. If Apple is now using return packaging without the foam insert then they should provide a description of how to use it.
My second trade in kit included the foam packaging.
iMac return
