My mom's phone died (won't charge) and I am getting her a new one, but I think I need to be able to transfer the info/setup from her old phone to her new phone. How can I do this if the old phone won't even turn on?
iPhone 7 Plus
Has this phone ever been backed up to either iCloud or iTunes on a computer? If yes, the new phone can be set up from an iTunes or iCloud backup. If no and the phone is truly dead, the time to ensure no loss of data is before the phone goes dead and you'll not be able to move the data from the old phone to a new phone.
Has this phone ever been backed up to either iCloud or iTunes on a computer? If yes, the new phone can be set up from an iTunes or iCloud backup. If no and the phone is truly dead, the time to ensure no loss of data is before the phone goes dead and you'll not be able to move the data from the old phone to a new phone.
Restore a phone that won't charge
