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Apple Mail stuck on endless "Moving Messages" — How to fix?

I am using Apple Mail (vers. 13.4) on my desktop in OSX 10.15.7 and it is stuck on endless "Moving Messages." [Moving Messages 1 of 338]. It is also not updating my Gmail account on the server when I delete or move messages on the desktop. It does seem to be retrieving email from the server just fine.


Does anyone know how to fix the issue on my desktop?

Thanks for any help you can provide.

Steve


FYI: Mail on my iPhone is working well and interacting with Gmail correctly.


iMac 27″, OS X 10.11

Posted on Oct 20, 2021 8:29 AM

Reply
4 replies

Oct 21, 2021 8:51 AM in response to GroovySteve

Hello GroovySteve! Thank you for participating in the Apple Support Communities.


We understand that Mail appears to be stuck on moving messages in Mail on your Mac for your Gmail account, while the same account isn’t experiencing this issue on your iPhone. We'd like to look into this with you to see how we can help. 


To begin, does restarting your Mac have any effect? Log out, sleep, wake, restart, or shut down your Mac


If the issue persists, let’s try starting your Mac in safe mode. This can help determine if this issue is related to software loading when your Mac starts up: Start up your Mac in safe mode


Make it a great day!



Oct 21, 2021 9:43 PM in response to GroovySteve

If you are using GMAIL IMAP (not GMAIL POP) then you can try removing that GMAIL account, reboot into Safe Mode, then boot normally and add that GMAIL account back. With GMAIL IMAP, when you re-add the account back it should synchronize everything with the GMAIL server immediately (like your phone does). Hopefully it will behave after removing and reinstalling your account.

Apple Mail stuck on endless "Moving Messages" — How to fix?

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