Chrome Remote Desktop not working on MacBookPro 2012

I have Chrome Remote Desktop installed on several Macs including my MacBookPro 2012 running Mojave. This is the only computer I have difficulty connecting to; no matter what I do, it is almost always shown as "Offline." What is odd is that even though it is said to be offline, it was supposedly online at some time in the recent past (e.g. about 2 hours ago.) However, I know the computer is sitting at home (I am attempting to connect from my office and it has not been opened for 6 hours. Is there a setting that I have set incorrectly. I have removed and reinstalled...and it works on all my other Macs with no problem.


Thanks!

MacBook Pro 15″, macOS 10.14

Posted on Oct 22, 2021 4:40 PM

Reply
1 reply

Oct 23, 2021 10:40 AM in response to pomme-homme

pomme-homme wrote:

I have Chrome Remote Desktop installed on several Macs including my MacBookPro 2012 running Mojave. This is the only computer I have difficulty connecting to; no matter what I do, it is almost always shown as "Offline." What is odd is that even though it is said to be offline, it was supposedly online at some time in the recent past (e.g. about 2 hours ago.) However, I know the computer is sitting at home (I am attempting to connect from my office and it has not been opened for 6 hours. Is there a setting that I have set incorrectly. I have removed and reinstalled...and it works on all my other Macs with no problem.

Thanks!


For your third party app —search their Support/Help/FAQ/Known issues/compatibility


Contact a third-party vendor - Apple Support

https://support.apple.com/en-us/HT201777


Remote Desktop Support - Sign in - Google Accounts



if no insight or resolve—


Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com

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Chrome Remote Desktop not working on MacBookPro 2012

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