Recovery contact error
It won’t let me add a recovery contact because it is mistakenly stating they (any of my 4) don’t have an apple device, when all do and are in my family share plan. How do I correct this?
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there Sheliafromva,
We understand that you are having issues adding an account recovery contact. We’d be glad to assist.
It looks like you are following the steps outlined here:
Set up an account recovery contact
If so and this continues, then we would recommend reaching out to Apple Support to get the best assistance going forward.
Cheers!
