Every email: "Your network preferences prevent content from loading privately". Why?

In Mac OS Monterey, every email now shows "Your network preferences prevent content from loading privately." I have "Mail Privacy Protection: Protect Mail Activity" turned ON, and I want to keep it turned on. I do not have a VPN running. What can I do to fix this? I do not understand why this new feature fails so spectacularly right out of the box.

MacBook Pro with Touch Bar

Posted on Oct 25, 2021 7:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2021 12:54 PM

There is a known clash in Monterey involving 3rd party anti-virus which prevents iCloud mail from loading content in Apple Mail, see https://discussions.apple.com/thread/253303599?login=true&page=1 Do you have AV installed eg. Avast/AVG? If so, try a Safe Boot or just turn off your email shield and see if that helps.

67 replies

Dec 22, 2021 10:17 AM in response to rscinbc

Rather than disabling Privoxy by unchecking "Web Proxy (HTTP)" and "Secure Web Proxy (HTTPS)" (via System Preferences->Network->Advanced->Proxies) , I tried bypassing the proxy settings for the *.icloud.com domains (which would include mask.icloud.com and mask-h2.icloud.com) and the *.apple-dns.net domains, but that did not work.


Could there be other domains that need bypassing to let Mail Privacy Protection work? Surely it's not simply because the protocols have been enabled that Mail Privacy Protection refuses to work?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Every email: "Your network preferences prevent content from loading privately". Why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.