MacBook won‘t turn on after Monterey install

The same issue and also one acquaintance the same. It’s incredible because my Mac Book Pro is only one year old. Let’s see what they say in Apple Store Genius Bar. I hate when they make you feel an idiot when it’s a known issue and they should give you an inmediate replacement. It is so inconvenient that if they make me waste time with repair I would need to buy a new one for urgent work.

I beg to disagree that some actually are monitoring. Apple may have received many tickets of this problem at least from my city as I was told. This crazy defective update should be stopped. I felt so disappointed as a long term Mac user with one year old laptop in the Apple list of non problematic laptops for the Monterey update. The same happened with another person I know in another part of the planet.

I have the same issue, I brought my 2020 Imac to service center, and it was said that he will test on power board and may replace it. It is caused by update for sure since it was working really great before I clicked the button "update" and restart (no idea about the root cause, boot loader kernel massed up by update?). It happend just 2 weeks after warrenty ends...

Actually in my Apple Store they told me my laptop had no problems of power as they tested the mouse and you could feel the clicks. I didn’t know this… Try if it happens this with yours and you can prove it to your Apple Store staff

I also think they checked there was a hardware problem and I was told when they brought my laptop to the service unit downstairs. Now I am really doubting it has some hardware problem and I should request they fix it. Good luck!

Yea I figured that was the case. I tried to use apple controller 2 to revive it but my air wouldn’t work “ can’t use the thunderbolt accessory”. I’ve got a call into to my uncle he has a new M1. Hopefully I can use his as a host and get this unbricked without paying Apple a bunch of money to fix a problem they caused. SMH. Wish I could use my iPad Pro as a host pc but that’s nixed as well.

Had this same problem. Waited for almost 45 minutes, and when l was on the telephone with Apple Support, my mac just powered on by itself like it went into some type of deep sleep. Now every time it turns off, a weird almost beige color comes onto the screen and then it turns off.

Bought my MacBook Pro 13 inch this year in February and after upgrading to the new version of Big Sur the Tab bar disappeared and I couldn’t do anything other than poke around blindly to increase the volume and such… I have called Apple numerous times and spent many hours on the phone with them trying to troubleshoot… It continues to turn off every 3 to 5 minutes., At the insistent of the tech he suggested I download Monterey which I did and it only increase the problems!!! Took it into Apple and told them that many people have been having this problem and they looked at me cross side like I was the first person that had any issues like this… Smoke and mirrors smoke and mirrors… Very frustrating… am awaiting a five day repair to come back to see if it fixes the issue!!! Told him I wanted a new computer and they said that wasn’t possible…$2000+ down the drain 🤬…no wonder they’re trillionaire‘s!!! Criminal and wrong!!!

Disgusting. I'm going to Apple later today. Bracing for some nonsense how I'm expected to buy a new motherboard. Talk about juicing the quarterly earnings by forcing customers to pay hundreds on hardware issues of the company's own making.

Can't believe this company managed to release an update that's screwing up laptops just two years old. And that they're then willing to ignore what they did to milk a little more money from us. Considering this happened with Big Sur, I expect each update to create the same problems going forward (gotta top the quarterly numbers, of course).

The charge is $560 in CA to replace the motherboard. I got a call now and was told tht some chips are damaged but is normal wear and tear which is weird given that the MBP is only three years old. I chose to fix the MacBook and file a complaint with BBB after. I hope I made the right decision.

Apple support has also indicated that it may be around $500 to fix by replacing the motherboard. 2019 MacBook Pro here. Never had an issue before.

Has Apple policy always been to have customers pay for damage caused by an OS update? I saw this happened with Big Sur too.

Apple says I need to pay $572 to fix the issue. Nothing else worked. That’s almost a third of the price I paid for my 2019 MacBook Pro a year and a half ago. It worked perfectly fine until it restarted during the Monterey update.

I’m never ever buying a MacBook again. What kind of horrible company charges customers to fix a problem their own software created?

And no I’m not fixing. I’d rather smash the piece of junk than give Apple another dime.

Same thing happened to me. I heard a crack and could smell something burned!

brought it to the apple store today and they will obviously tell me the logic board needs to be replaced. I am not willing to pay a single dime for it!

It is apples fault so they should cover it. Regardless of warranty.

I'm right with you. I paid $1,800 for this laptop already. I didn't bother with Apple Care--I take care of my equipment and expect it to degrade like any other tech over time. Never had an issue with it or the MacBook Air I've had for five years before it (that thing runs great but I've also kept it on an older OS--and have zero plans of ever updating it again).

An update shouldn't kill a computer. Apple ought to be compiling the number of customers coming in with these issues and address it an equitable manner that doesn't alienate. Instead, reps are trained to say "this update goes to millions of computers and there's no problems with it." Well, surprise, there's problems. There were problems like this with Big Sur too.

I think to Apple, if it's a small enough percentage of overall users, they'd rather just ignore the issue, collect money where they can from customers who do opt to repair out of warranty and ultimately hope they just buy a new MacBook anyway. They have a corporate responsibility to create products that work and can function with the software THEY CREATE. Instead, it's about profits. That's all this is.

This aint Steve Jobs's Apple anymore. Rather than handing Apple another $572, I spent more than double that on a Lenovo. And that will end my relationship with Apple as far as computers go. It's not about the money. If they asked for $100, I'd have done the same. It's absolutely despicable to put the burden of repairs on the back of the customer when their own software is at fault.