Slow email after iOS 15 why?

Content of emails very slow to download after up dating to iOS 15. Using safari email on my iPad Pro 11 inch 2020. Have plenty of storage space and my gmail account downloads emails in a flash. Closing and opening the email app does not rectify the issue.

iPad Pro 11-inch Wi-Fi

Posted on Oct 26, 2021 12:07 PM

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Posted on Oct 27, 2021 1:57 PM

Thanks the solution was installing 15.1 ( surprised that Apple did not notify me or red dot that it was available for installing) 15.1 appears to have corrected a bunch of issues I had with The iPad Pro mail app.

23 replies

Oct 27, 2021 10:50 AM in response to Tony1505

Hi Tony1505,


Thanks for participating in the Apple Support Communities. We understand that email is slow to load when accessing your account from Safari. Let's see how we can help. If you haven't done so already, Restart your iPad. This step may seem simple, but it can fix some issues. You mentioned noticing this behavior after updating to iOS 15 but it's a good idea to install the latest iPadOS version (15.1) to see if you notice and improvement: Update your iPhone, iPad, or iPod touch. If you have another device, test to see if this happens when you try to access your email. If possible, try another browser too. Those steps will help with isolating the issue.


All the best!

Oct 31, 2021 9:10 AM in response to Tony1505

Tony1505,


Thanks for replying. It sounds like the issue is isolated to your Gmail account when accessing it from Safari, correct? Although the title of this article doesn't reflect the exact issue, the steps may still help: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch.


If the issue persists after trying those steps, reply to this message.


Have a good one.

Nov 2, 2021 3:31 PM in response to Tony1505

Tony1505,


Connecting to a different Wi-Fi network will help with figuring out if the issue is network related. If the issue occurs on multiple networks, the next step would be to reach out to Apple Support directly. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.


Have a good one.


Oct 29, 2021 10:42 AM in response to MVegas21

I spoke too soon. Although certain email issues have been addressed with iOS 15.01 my iPad Pro (2020) email has reverted to very slow download of content up to 30 minutes; headers are downloaded fast.

At the same time on my iPad Pro (2020) my gmail app downloads mail very fast. Also my old iPad mini 2, my android cell phone and my Microsoft outlook 2013 on a Thinkpad have no issues in downloading emails.


tony

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Slow email after iOS 15 why?

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