Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Quicktime video recording stops at 10:55 in MacOS Monterey

Since upgrading to MacOS Monterey, Quicktime Player now stops recording at 10 minute and 55 seconds. I can no longer record any video segments longer than that. Prior to upgrading, I routinely recorded Quicktime videos in excess of one hour.


I've confirmed that this behavior occurs both with the built-in Mac camera and an external Logitech Brio camera.

MacBook Pro (2020 and later)

Posted on Oct 26, 2021 9:37 PM

Reply

Similar questions

2 replies
112 replies

Oct 27, 2021 3:54 PM in response to wtimothyholman

Hello wtimothyholman,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with recording video longer than 10 minutes 55 seconds in QuickTime since updating to macOS Monterey. Is your Mac connected to power when this happens? Does restarting resolve the issue? Do you get any error messages? If so, what do they say?


Here are a couple of helpful resources for using Quicktime in macOS Monterey:


Record your screen in QuickTime Player on Mac

Record a movie in QuickTime Player on Mac


We hope this helps.


Cheers!

Oct 28, 2021 5:30 AM in response to wtimothyholman

Thank you for the screenshot wtimothyholman,


Next, what we would recommend, is testing this issue in another user account. What we need to do, is log out of your current user. Log back in under another Standard or Administrator account and see if the same issue occurs there. This way we can tell if it is an issue with your user account, or if it is system wide. This link goes over testing in another user: Set up users, guests, and groups on Mac


If it persists there, test the issue in safe mode: Start up your Mac in safe mode


Cheers!

Nov 7, 2021 1:30 AM in response to BAD2001

This is how to fix it on a MacBook Pro M1: Here is what you do. Go to system settings>screen saver>turn off screen saver. Then go to battery>Battery make sure optimize video streaming while on battery (if off charger) and then move the slider in Turn off Display After to anytime after an hour or so. Also make sure if you’re using an external webcam (I use a Logitech 920c Streaming webcam) that you record at High, not Maximum. I am still trying to figure out that out, but I have a call with apple tech tomorrow. Will update what happened here. Good luck, reach out if you need anymore help.


I also have a 2020 iMac 4K Retina that still stops at 10:55 but only with an external webcam. I don’t have any issues on either machine just using the built in webcam, only external.

Nov 8, 2021 8:45 PM in response to SnickZ.

I've tried making QuickTime recordings in a standard (non-admin) user account. The recordings still stop. In safe mode, QuickTime Player crashes when I attempt a recording, which I find even more bizarre.


This is very clearly caused by some sort of bug in the Monterey OS. I've had to resort to pulling an old Mac out of mothballs to do my QuickTime class recordings.

Nov 8, 2021 11:02 PM in response to wtimothyholman

Ok. I have a MacBook Pro M1 and a iMac desktop 21.5inch Retina 4K, which are both now unfortunately running Monterey. When I use the built-in camera on my iMac, the recording doesn’t stop. I was able to FaceTime with a friend and screen record using QuickTime with no issues. As soon as I use my Logitech external webcam I get the 10:55 stoppage. I even figured out how to change the disk sleep timer to off and it still stopped at 10:55. And with my MacBook Pro I can only record with the Logitech on high but if I try with maximum…10:55. 4 days in a row with apple senior tech advisors and the best answer they have given me is “call us back tomorrow” or “have you tried moving your mouse”. Which is Apple for “we don’t know but we won’t show you what we’re holding until we fix this bug and release an update”. So, we are just going to have to wait.

Quicktime video recording stops at 10:55 in MacOS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.