Quicktime video recording stops at 10:55 in MacOS Monterey

Since upgrading to MacOS Monterey, Quicktime Player now stops recording at 10 minute and 55 seconds. I can no longer record any video segments longer than that. Prior to upgrading, I routinely recorded Quicktime videos in excess of one hour.


I've confirmed that this behavior occurs both with the built-in Mac camera and an external Logitech Brio camera.

MacBook Pro (2020 and later)

Posted on Oct 26, 2021 9:37 PM

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Posted on Nov 16, 2021 11:50 AM

It is resolved. I made the adjustment with the battery options... Make sure that all boxes in "Battery" option are unchecked except "Optimized battery charging" and "Show battery status in menu bar" and go to "Power Adapter" option to uncheck all boxes. It is important that "Turn display off after:" changed to "Never" on both "Battery" and "Power Adapter". I tested it and the camera recording ran more than 20 minutes without abruptly stopped it.

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112 replies

Oct 28, 2021 5:30 AM in response to wtimothyholman

Thank you for the screenshot wtimothyholman,


Next, what we would recommend, is testing this issue in another user account. What we need to do, is log out of your current user. Log back in under another Standard or Administrator account and see if the same issue occurs there. This way we can tell if it is an issue with your user account, or if it is system wide. This link goes over testing in another user: Set up users, guests, and groups on Mac


If it persists there, test the issue in safe mode: Start up your Mac in safe mode


Cheers!

Nov 8, 2021 11:02 PM in response to wtimothyholman

Ok. I have a MacBook Pro M1 and a iMac desktop 21.5inch Retina 4K, which are both now unfortunately running Monterey. When I use the built-in camera on my iMac, the recording doesn’t stop. I was able to FaceTime with a friend and screen record using QuickTime with no issues. As soon as I use my Logitech external webcam I get the 10:55 stoppage. I even figured out how to change the disk sleep timer to off and it still stopped at 10:55. And with my MacBook Pro I can only record with the Logitech on high but if I try with maximum…10:55. 4 days in a row with apple senior tech advisors and the best answer they have given me is “call us back tomorrow” or “have you tried moving your mouse”. Which is Apple for “we don’t know but we won’t show you what we’re holding until we fix this bug and release an update”. So, we are just going to have to wait.

Nov 22, 2021 3:48 AM in response to wtimothyholman

I have the same problem, but only when recording is set to 1080p. I have this with two BRIOs.


Setup: Mac mini M1 16G RAM, MacOS 12.0.1 Monterrey


2x Logitech BRIO cams, going via USB hub in my monitor to port on back of Mac Mini. I use two copies of Quicktime so I can record two cameras at once (why this isn't a native feature, I'll never know).


I used Logitech Camera Settings to set the zoom on both to a custom level, so one is more cropped than the other, and both are more zoomed than minimum. Otherwise standard settings.


If I set to "High" resolution, QuickTime seems to record indefinitely. I haven't tested this, but haven't had a problem up to 20 mins.

If I use Zoom, both cameras work fine indefinitely. Again, haven't tested this, but have had meetings over 1 hour with no problems.


If I set to "Maximum Resolution", QuickTime just stops recording at 10:56, on both cams with no warning. I have a feeling that once it worked for longer, but that seems unreliable at best - most of the time it stops.

Jan 18, 2022 1:41 PM in response to wtimothyholman

Having this same problem with Quicktime but not consistently. QT had been working fine with latest version of Monterey until today when I had 2 recordings stop at the 10:55 mark but recording 3 went fine for close to 90 minutes. Recording on a late 2015 IMac running Monterey 12.1 using an AJA UTap SDI to USB as a source. This had been working for a few weeks until today, searching for answers led me here.


Just changed quality to "High" from "Maximum" and am testing again..... So far so good, have been recording for 20 minutes. Will resume testing tomorrow.

Feb 13, 2022 1:11 PM in response to wtimothyholman

Same problem here. Tried on 3 different Macs, all stopped at 10:55s. All were on MacOS Monterey.

Then found my old Mac Mini that was still on Big Sur. Worked like a charm. No issues with recording 90 minutes from a USB video capture stick with footage from some old Hi8 tapes playing on a camcorder. Will not upgrade until I have finished transferring all old tapes.


Strange that Apple is not fixing this.

Oct 27, 2021 3:54 PM in response to wtimothyholman

Hello wtimothyholman,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with recording video longer than 10 minutes 55 seconds in QuickTime since updating to macOS Monterey. Is your Mac connected to power when this happens? Does restarting resolve the issue? Do you get any error messages? If so, what do they say?


Here are a couple of helpful resources for using Quicktime in macOS Monterey:


Record your screen in QuickTime Player on Mac

Record a movie in QuickTime Player on Mac


We hope this helps.


Cheers!

Dec 1, 2021 8:56 AM in response to wtimothyholman

Same issue. Not a laptop problem. This is a major Monterey problem. We run a 2019 27" iMAC 3.7GHz 6-core 9th-generation Intel Core i5 processor, Turbo Boost up to 4.6GHz; 16GB 2666MHz DDR4 memory; 512GB SSD storage; Radeon Pro 580X with 8GB of GDDR5 memory.


Used the machine for two years with two different prior OS using external professional PTZ Optics USB camera with no issues for recording videos up to two hours in length. After Monterey update we can't get a video longer than 10:55. Tried changing all the power settings, etc. Quicktime shuts off recordings at 10:55 consistently with external camera. Was able to get a video in excess of two hours using built in camera but that's useless for our purpose. This may be either a USB port time out issue of some kind, a power saving mode issue or some other system wide Monterey issue.

Jan 23, 2022 11:11 AM in response to RosieJones99

Use a free program named OBS. That is what I did after this QuickTime mess.


Video quality seems better and has limitation but is acceptable. I have given up on Apple after paying and paying and paying and paying for a CD-ROM, Numerous Dongles to do the themes basic tasks (wires all over the place) and a video camera on my phone that does not have the ability to output clean video.

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Quicktime video recording stops at 10:55 in MacOS Monterey

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