You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Issue with Adding CA Vaccine Record via Safari on iOS15 on

I’m running on iOS 15.1 and using Safari, but when I go to my California digital vaccine record and get the QR code or click “Add to Apple Health and Wallet,” it just sends me to https://www.apple.com/ios/health/. I can see the immunizations in my Health app, but have no option to add to my wallet. Anyone have any idea what may be happening?

iPhone 11 Pro Max

Posted on Oct 27, 2021 9:30 AM

Reply
7 replies

Oct 27, 2021 8:18 PM in response to pattersonpat

Hi pattersonpat,

Welcome to the Apple Community.


Apple support have an article online that might help troubleshoot.

Add and use passes in Wallet on iPhone

https://support.apple.com/en-au/guide/iphone/iphe7aa3336/ios


Eg: From Safari, you might try sending/ "sharing" the Record to yourself in Messages, and use wallet from there

(Or just download a copy of the record to your iPhone, however the website wants to do it, first ?)


Hope this helps :-)

Oct 29, 2021 7:31 PM in response to pattersonpat

Thank you.

Could be a bug, as you say, or could be that the certificate issuer hasn't made the certificate verifiable to Apple Wallet,

or there could be a verifiable copy of the certificate available from the issuer ?


You can download verifiable vaccination and test result records if your vaccine or test result provider supports this format. Check with your provider to see if they support verifiable health records. 

Eg:

What are SMART Health Cards?

https://smarthealth.cards


All the best :-)

Issue with Adding CA Vaccine Record via Safari on iOS15 on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.