After upgrading to Monterey MS Onedrive folder got inside iCloud

Good for you!! I had to go through all the folders on the hard drive to find the duplicate folders/files. Having an external copy of my critical files made it a lot easier to delete the duplicates. I was a bit amazed to see all the folder syncing when I ran some test files. It wasn't instantaneous so I could watch the various folders do it. The Cloudstorage folder never reappeared in the Library after I deleted it and reinstalled Monterey OS and OneDrive. Do you know where that folder came from?

Did some more digging today and wiped my OneDriveStandaloneSuite folder (stopped OneDrive before), then did a OneDrive reset with the command script inside the OneDrive app pack contents. Finding: The OneDriveStandaloneSuite folder and .noindex gets recreated. The size is 89GB (235MB on disk) - so that really only holds an index of all the files but not the content. My OneDrive folder inside CloudStorage was scanned after the reset (took about 20 minutes). I'll live with the situation for now as it does not take double space, but it would really be good to have one location only and if file tags would sync correctly...

I am currently experiencing a similar issue but with BOX which is also showing as an unknown sized lego brick within the Library/Cloustrorage folder but the main "Cloudstorage" folder reads as 155gigs which is about the same size as the BOX Cache folder located within Application Support/Box/Box/cache together they two directories are consuming close to 60% of my MacBook Pro (16-inch, 2019) internal drive.

I have been troubleshooting various BOX app issues since April of 2021 and each new update has fixed a previous problem but presented a new one in its place. I will try the method you outlined that resolved your issue with the hopes I can reclaim some scratch drive to operate within.

Here is my story. I got a notification pop up that asked me to give OneDrive access to my folders. I agreed and that blew up my file structure and put me back where I was when this all started. I spoke to Microsoft support directly about it and the tech didn't know about the problem. He researched it and came back a few days later and said they didn't have a known solution.

I have given up on OneDrive after using it successfully for 10 years with great results. I have switched to iCloud to get more stability. Switching is easy but VERY, VERY, slow. uploading 350 GB is taking over 3 days to sync.

Sad story but I couldn't waste more time trying to solve a problem and they have Microsoft undo it with a "helpful" note.

Sorry to send this unhelpful news.

Thanks to Rodger. His solution works for me.

My steps are 1) I unticked the box for System Preferences-Apple ID-iCloud-iCloud Drive-Options-the desktop and documents folder (not the whole iCloud Drive) 2) quit Onedrive 3) reset the onedrive using the Terminal command file under ‘Resources’ folder. 4) Delete all onedrive folder and files under cache, library, and user/library. 5) empty the trash 6) restart the Mac 7) install onedrive standalone version (not the insider one). 8)re-login. Everything seems to be alright after that.

It looks to me that the issue seems to be caused by a crash of between the Onedrive App and iCloud Drive (and/or Apple’s file system). I don’t know how it crashed but after deleting and restalling the app so many times I notice Onedrive did crash. For example, there was once I downloaded a file from Onedrive (an on-demand file) and as soon as the download began, the Onedrive icon on the top right disappeared and then re-appeared after 3 seconds. I guess the app restarted itself. When this happened, the icons and links all became messy and all files became offline/downloading. (I was able to open them or download them even if the status icons were messy). There was another case that I downloaded a small file and somehow Onedrive restarted itself again but everything turned out alright. However after that I tried downloading more files, the same errors and mess came back. So, as you can see, it is possible that the app may turn normal itself, dependent on how it crashed. I even tried waiting for a whole night to see if these files will actually be downloaded and the 'downloading' icon will change. Unfortunately nothing changed.

I also tried installing the app from the App Store. However, the one installed from the App Store directly simply doesn’t come with the Files On-Demand option and everything appears disconnected from the first second.

Sorry Guys, I think I need correct myself. The situation comes back one day after and I think I found out that the ugly way of display is actually an update by Onedrive. Onedrive standalone will update itself automatically. My version is now 22.002.0103.004. Most files will be on-demand....so there is no cure or say no need to have a cure. The only thing we need to do is to get used to it. It takes time but I think the app will fix itself and link all files correctly in the system....it just takes a long time and it looks ugly.

no need to do that i think. it is part of onedrive's update, though it looks ugly. just let onedrive finish its job. In terms of the command, it is under the app's package. right click on the app, show contents, go to contents-resources then you will see that reset.... file. in terms of step 4...please just search...

I raised a ticket with Microsoft on 8 December and provided screen-grab videos showing many of the defects others have described above. After days of runarounds they just stopped responding to me after 16 December, despite requests to escalate the ticket as it described bugs that affected everyone trying to run newer versions of OneDrive on Monterey.

No response, until suddenly, on 5 Feb, they replied once more, with “Sorry, this one got lost in our queue due to tool issue.” and “We are aware of the changes made after the latest update of MAC. You can refer to below article to know more about the changes.

Inside the new Files On-Demand Experience on macOS - Microsoft Tech Community”

Very late, poor help desk service, but better than nothing - so now we know the intent. Pity it’s been such a bumpy, buggy, uncommunicative and ultimately poor user experience ride.

Microsoft could, and should, do better.

An oddball observation: Windows/Parallels on my iMac displayed the correct OD icons and could open files in MacOS. 🙃

How do you exactly execute steps 3 and 4 (what commands to you use in the terminal and under which dir ?

Many thanks !

Got the same recently, don't know if I changes anything at all... Did you use Clean My Mac? Have the impression that messed it up a bit...