Apple Mail Signature images loading as Question Marks after updates on desktop and iOS

Looking into an email Signature issue with apple mail thats has always worked.

I Have seen a few other posts looking into 3rd party programs conflicting which I will look into and This seems to have started after Monteray update.

this is an html signature, Images are all hosted online and have not been moved.

The signature works properly through a browser and outside apple mail just not through apple mail after Monterey or iOS after it's update to ios15.

MacBook Pro 15″, macOS 10.15

Posted on Oct 27, 2021 3:15 PM

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Posted on Jan 25, 2022 12:54 PM

Ok All, so what I ended up doing that now works using the same html for a signature in apple mail, gmail and outlook clients is simply use dropbox to host the images.

Base 64 code was unfortunately too long for gmail to use as a signature.

hosted images on hostmonster, iPage, or 1and1 didn't work but dropbox did.

created the share link and replaced the "dl=0" at the end for "raw=1".





55 replies

Nov 22, 2021 8:46 PM in response to thecrapple

I've just updated to Monterey today and instantly have the exact same problem. I even created a completely new email signature, but the html part is still just showing as either white blank rectangles, or blue ones with a question mark in the middle.


Agree with all the other posters, it is making my emails look pretty **** unprofessional!!! Hope this gets fixed by Apple as a matter of urgency.

Nov 26, 2021 1:31 AM in response to thecrapple

In Monterey I could do nothing about changing my HTML Signature — I tried in iCloud, excluding iCloud with 3 tutorials — nope. What used to work before – now didn't.

I used to cope with it many times before, despite how time-consuming it was.


Anyway — isn't the at last time to make it easy?

HTML Signature is used by many, many users, as I suppose — it's shame Apple doesn't do anything about it.

Jan 19, 2022 12:10 PM in response to Janneman84

Thanks for sharing this work around, Janneman84. I was really excited about trying this but unfortunately, it didn't work for me. I might have done something wrong. All I get is a white empty space. The background color doesn't even show. Here my code:


<a href="http://www.migratesound.com" title="Check Out Our Website" style='
color: transparent;
width: 240px;
height: 60px;
display: inline-block;
background: #fff7dd;
background-image: url("data:image/png;base64,aHR0cDovL3d3dy5taWdyYXRlZGVzaWduLmNvbS9lbWFpbHNpZ25hdHVyZWltYWdlcy9NaWdyYXRlU291bmRMb2dvLnBuZw=="), url("http://www.migratedesign.com/emailsignatureimages/MigrateSoundLogo.png");
background-size: cover;
'>Migrate Sound</a>


Any feedback would be greatly appreciated!


Thx.

May 20, 2022 4:02 AM in response to thecrapple

This issue started when I was on Monterey 12.1. Tried all methods and it didn't work. I came across this thread and saw the dropbox solution and that works perfectly till I upgraded my mac to 12.3.1 last month. It's showing the blue question mark again. I've tested my mail on other clients including the latest version of iOS and all of them are showing it perfectly.

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Apple Mail Signature images loading as Question Marks after updates on desktop and iOS

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