USB 3.0 Hub Broken on Mac OS Monterey 12.0.1

[UPDATE] QUICK ANSWER - IT IS STILL BROKEN

Long Answer: After upgrading to 12.1 my usb hub seems to be working. All ports including using SD card etc. Then as I use my M1 Mac mini I came across some problems:

(i) I need to check some files on my external Seagate Fast SSD with direct usb-c connection, and it take forever to load. I check seagate website which said that my Fast SSD is compatible with Monterey. I thought may be my drive need a fresh start so I format it. Same result no change. I plug my Fast SSD on my MacBook Pro 2018 model and it is working properly.

(ii) I use to charge my iPhone by connecting to my MacBook or my Mac mini depending on time of use. So I plug in my iPhone and it take forever to charge. But on MacBook it is fast.

So the usb-c hub works after 12.1 but other problems remains. I decided to downgrade again to BigSur (which took almost 5 hours of my time re-installing everything) for my M1 Mac mini, and both problem above goes away.

I'm not going to upgrade to Monterey again.

Have you done a re-installation of the OS? Try a simple re-install and, hopefully, you won't have to go to a "clean installation" which is when you backup everything on the computer onto an external USB 3.1 thumb drive (less $$ than a HD and fast), wipe the M1 Mac's SSD, then reinstall and then recover all your files to the M1 Mac.

Did Apple lead you thru a hardware diagnosis of the M1 Mac itself?

The fact that the monitor works with other computers and your hub works with them, too (I assume you checked that), leaves just the computer or the OS. My suggestion is the reinstall route and then, if necessary, back to Apple at a Genius Bar - I'd say.

Sorry for the trouble you are having and the time it is taking to chase this down.

Found this on the forums https://developer.apple.com/forums/thread/683409 looks like this was going on in the bata 4 months before they released Monterey hope they are working on a fix.

Question - the Testing on Other Apple Computer were Intel Based computer or M1 / M1X / M1Pro based computers.

The problematic computer " it only being 4 days old " makes me think this a M1 based computer ?

The Testing, for better results, needs to done using Apples to Apples and versus M1 to Intel specifically testing the Hub - IMHO

M1 Macbook Air, with a generic hub off Amazon (HOPLAZA USB C Hub Type C Dock Adapter) here.

All worked fine under Big Sur - monitor, keyboard, mouse, USB headset - but now the USB-A ports no longer function after upgrading to Monterey. HDMI port still works fine, however.

Debating whether to go back to Big Sur or wait for a fix.

I have a TBI (the black blue ones that look alike), an OKX ( a big gray metal box one) four of five different little smaller ones like the XSPUS and the SMK Link. I daisy-chained 3 of them together recently and got one of the ports to let me use one of my externals, but my mic is down for the count. I can make do with the internal mic on the M1 20202 13", but I hate the sound. I think this was more out of frustration as I had a complete studio working great and then 2 days after upgrading everything went really bad. I had no idea and had not read about this issue before this or I would have waited to upgrade, obviously.

I looked up the ones you were talking about and I have one of the Sabrent 7 port USB 3 hubs coming. For the record, I don't think I said "all hubs" not working. I don't usually say "all" or "never" as that is rarely the case in life. It is disconcerting, either way, to have your studio running like a champ and then all of a sudden things just stop working and not know why. I will argue it was still wrong to release this with this kind of known error, knowing that we all invested lots of time and money to buy hubs and cables and so forth to deal with fewer ports on machines we love so much. I think it is important for people to know that this happened is all I was really saying. I know I got wordy, that is on me. I'm old, but that is no excuse for it. LOL Thanks for your help!

I have this problem with a Behringer UMC404HD audio interface not being recognized, and the "fix" (workaround) is strange: don't use external power on the interface.

When I plug in the interface without its external power plugged in, the interface is recognized by Monterey. If the interface is externally powered, it is not recognized.

Docking station doesn't work for me either.

I have a CalDigit TS3 Plus Dock and am using it on a 2019 MBP 16" that is loaded. With Big Sur the dock worked a champ with an Anker USB powered hub connected to it that has multiple devices (Yeti microphone, webcam, hard drive for Time Machine, and a CAC reader) running, a display port cable connected to a monitor, a USB-C to HDMI cable connected to a monitor, and a 3.5mm audio jack that all ran great. ...until Monterey. Once I got that installed the computer would freeze, unfreeze and repeat the cycle. I had video issues as well, and sometimes the computer would shut down while it was frozen.

I changed cables, added and removed devices, updated the dock firmware and drivers for the computer with no success. I then took the monitors off of the dock and plugged them directly into the MBP. Well, that was the ticket as I no longer have the issues I was having. Monterey has broken the ability for my dock to handle video without throwing the MPB into a fit. So USB 3 is working just fine, as well as all the other connections that I can determine. It just pukes if video is attached.

I'm of the opinion that Apple blew it on this one and am probably going to reinstall Big Sur until this gets fixed. I'll be watching!

I think I found a solution for my problem that did not require new cables. At first, my problem continued after upgrading to 12.1. My problem was specific to my Logitech C615 webcam plugged in to Anker hub, which is in turn

plugged into USB-C port on my MacBook Air. The Air is the last of the Intel chip versions, purchased in April of 2020. The other peripherals attached to the hub are a Logitech mouse, a Logitech keyboard (both Bluetooth receivers) and my Dell monitor connected via HDMI. Everything other than the webcam worked with 12.1. and 12.0.1 Before the upgrade to Monterey, everything, including webcam, worked. I spend ungodly amount of time on phone with Apple and Logitech with no results. My solution: plug power cord into the one of the USB-C ports on hub (it seems that only one of the two will accept the power input!) and plug the webcam into the freed-up USBC port on MacBook. It should not be this hard!

Tried both the keyboard NVRAM reset ([CMD OPT P R] held-down as the power button is used to re-start the Mac and held-down until the second start-up tone is sounded a number of seconds later after the first tone), the command in Terminal (sudo nvram -c), both with no resolution of the persistent flakey behavior of all USB device slots on 3rd party interface hubs on my 2018 Mini in Monterey (12.1). As I said above, I have a USB 2.0 hub daisey-chained into a USB port on a USB 3.0 hub that is plugged into one of the two the Mini USB ports. A second Thunderbolt hub is plugged into the Mini and the USB ports on it are extremely flakey, too. I think this all started with the update to Monterey 12.0.1.

As a second unrelated issue, boot times are extremely long due, I think, to the very recent addition of a 4TB Toshiba HD to my Thunderbolt interfaced Mercury Elite external HD enclosure. I think I saw a post recently that said that the OS is hanging the boot sequence waiting for the TRIM firmware to complete a check of certain brands of HDs. This is annoying, and I intend to a) confirm what I'm saying here and b) see if there's a fix. I'll post if I see any resolution to this *much* less important issue than the hubs issue above.

My problem was an old, but expensive GPS, which could not talk reliably to my MBP (M1X). Things improved when I used a 1.8 m long old USB cable but it was unreliable. For a completely different reason I needed a 10m USB 3.0 cable. I purchased a Alxum USB3.0 Extension Lead Cable 10M and I wondered if using that would make the GPS work reliably as the cable has an amplifier within it, so the GPS sees the cable amplifier and the MBP sees the cable amplifier. That works perfectly so I have a fix for my GPS. That particular cable is not cheap (although a lot cheaper than a new GPS) but I wonder if some of the lower cost USB cables with boosters would provide the same buffering solution and allow items that do not work straight into the MBP, work via the buffer amplifier?

On my Macbook Pro with T1 chip everything works, but T2 Macs 2018/2019 USB 3.0 gives only picture but no charging.

when hundreds of users report that the usb hub worked perfectly under Big Sur, there is reason to believe that the driver is at fault !

Same problem with my ikling 9-in-1 USB C Hub

https://www.amazon.com/Adapter-Charging-Ethernet-Compatible-Thunderbolt/dp/B07TVSLDND

12.1.0 should make it as worked under Big Sur.