USB 3.0 Hub Broken on Mac OS Monterey 12.0.1

So I have aquired a second replacement. It is the QIYO 9 in one from amazon (Link below). This adapter works for three USB peripherals and at least the HDMI as well. I do not know if you could connect multiple monitors, but it is a possibility. Out of curiosity, has anyone tried the 12.1 public beta? Do you know if it fixes this at all? Time will tell, but hopefully there will be a solution by the end of the year. Right now, Monterey feels sluggish and buggy overall.

https://www.amazon.com/Docking-Station-QIYO-Display-Thunderbolt/dp/B09JKB1LGP/ref=sr_1_8?keywords=Docking+Station%2C+USB+C+Hub%2C+QIYO+9+in+1+USB+C+Triple+Display+Docking+Station+with+Dual+4K+HDMI%2C+DP%2C+95W+PD%2C+3+USB+3.0+and+TF%2FSD+Card+Reader+for+MacBook+Pro+Air+and+Type-C+Laptops+with+Thunderbolt+3&qid=1637297549&qsid=144-4993028-5517030&s=electronics&sr=1-8&sres=B00O0M46KO%2CB08B3NV1BY%2CB082R5S1MP%2CB07M6S81CM%2CB07QNRM45T%2CB08HVFH3G2%2CB08N546LKM%2CB09JKB1LGP%2CB07DCLK55V%2CB07ZVKTP53%2CB07PRJJNGF%2CB08CRCRPCJ%2CB08BYJYC5K%2CB08H5CYC43%2CB08HM1LF9P%2CB0874M3KW4%2CB07X1J7R34%2CB08BYFQHC4%2CB07BFJSYFM%2CB07QJFWQJT&srpt=MULTIPORT_HUB

I have an Xcellon MDS31G1 (2x USB 3.1 ports, 1x HDMI, PD Charging and SD reader) which worked fine on my Intel MacBook Air (2019, which I no longer have) and on my M1 Mac Mini under Big Sur. It worked fine, including driving my second monitor, until Monterey came along. Now whenever the monitors go to sleep the one plugged into the Xcellon doesn't return until I remove and replace the Xcellon. All I'm using the Xcellon for is the HDMI port at the moment, and at least I have a workaround.

I just updated to 12.1 and my old hub is working again! I am actually using it right now as I type. Evidently there was no solution but patience? I would like to hear from those of you who also update if your hubs work again.

I also upgraded last night to 12.1 and my Anker Apex now works again. I'm able to connect multiple monitors without the system crashing, dual monitors now wake up properly without freezing, and i have not had any mouse/trackpad lockups in the few hours of use. Hopefully 12.1 fixed it after a month of issues.

Hello all.

Just for your info. I had many issues with Monterey 12.0.1/Mac Book Pro Intel 2017.

But no way to have external USB device(s) (VAVA hub, San Disk Extreme etc. ) connected.

I then downgraded to Big Sur. And everything was again working.

I waited for a Monterey upgrade.

I've just installed Monterey 12.1.

Everything is now perfectly working again.

It has been a matter of waiting more or less one month to have Apple fixing their issue.

Cheers (?!)

To check out the USB ports on the Xcellon, I hooked an external HDD to it (which was recognized). For whatever reason, with the external drive connected I no longer was losing video through the Xcellon display adapter. That was still with 12.0.1. Now to see if removing the HDD while under 12.1 lets the display stay active.

Yep. They seem to have fixed recognition of USB-C devices after leaving sleep mode, at least for this situation. The second display works without any fiddling around, with or without an external drive on the hub.

Seems 12.1 fix my usb hub. I took the plunge to upgrade to 12.1 today. Initial test is promising. My USB hub works. My ssd drive works. I’ll do a proper check tomorrow.

Mac Mini M1.

generic usb hub from amazon

After the 12.1 update and swapping out one USBC cable that was much thicker, all of my stuff started working again. Every portable drive my HyperX mic, external soundbar, and all the items are charging and communicating. I have a MacBook Pro (13-inch, M1, 2020). So glad this is over with, but maybe the biggest and possibly the only wtf for me ever since I switched to Apple products.

I wish everyone Good Luck on their systems as well.

I'm on 12.1 now and still no love with anything USB 3.0/3.1 - I have ordered more hubs and shorter cables from Amazon, so I have some hope that maybe my new Macbook Pro 2021 will work properly.

But at this moment - still dead in the water with USB 3 - and I don't think my new Mac would even work with Big Sur.

Perhaps you are aware of this already but it may bear repeating ...

USB 3 transfers require USB 3 approved cables. I once unwittingly used a USB 2.0 cable plugged into a USB 3.1 (Gen 2) hub capable of a maximum transfer rate of 10 Gbps. However, the USB 2.0 cable limited the transfer rate to a maximum of 480 Mbps. At first, I thought that the hub was defective until I replaced the USB 2.0 cable with a USB 3.0 one.

- Pie Lover

No - absolutely helpful, I would love to have an entire website discussing cables and hubs from an "approved" viewpoint. In this fiasco, "approved" is bandied about a lot, without a definition of what that means or what it entails.

I deliberately bought 20gb usb-c cables (6 foot, maybe too long), and then usbc/usb3.x adapters (also saying 10-20gb) , in anticipation of the new Macbook Pro 2021. They don't work with usb3.x....

I have 3 usb hubs, but a couple are older, and they don't work (this is all with 12.1...)

So, if I had a "this will work, get it!" document, I'd be all over it... I do have some experimental hubs/cables coming this week, so I can hope, but any knowledge (from Apple would be nice, other than "buy Apple products) would be helpful.

I'll add that many USB 3.0 or 3.1 cables that are sold as charging cables may also fail to support USB 3.0 & 3.1 data transfer speeds. Make sure your USB 3.0 or 3.1 cables are USB-IF certified for either gen1 (10Gbps) or gen2 (20Gbp).

Just FYI I have a Mac MIni M1 and use a TB hub with several drives (both Usb and TB) attached and an SD card always inserted and no connection issues running Monterey. Also had no issue with Big Sur.

I think I found a solution for my problem that did not require new cables. At first, my problem continued after upgrading to 12.1. My problem was specific to my Logitech C615 webcam plugged in to Anker hub, which is in turn

plugged into USB-C port on my MacBook Air. The Air is the last of the Intel chip versions, purchased in April of 2020. The other peripherals attached to the hub are a Logitech mouse, a Logitech keyboard (both Bluetooth receivers) and my Dell monitor connected via HDMI. Everything other than the webcam worked with 12.1. and 12.0.1 Before the upgrade to Monterey, everything, including webcam, worked. I spend ungodly amount of time on phone with Apple and Logitech with no results. My solution: plug power cord into the one of the USB-C ports on hub (it seems that only one of the two will accept the power input!) and plug the webcam into the freed-up USBC port on MacBook. It should not be this hard!