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iOS 15.1, MacOS Monterey: Bluetooth (Device Not supported)

Products I own:

iPhone SE 2020

MacBook Pro M1 13"


Installed the latest operating systems, and have run into the problem where the iphone and macbook can see each other in the bluetooth discovery menu. The pairing handshake works, then once connected, the connection immedietly drops. When I try to connect again, Iphone says the macbook is not a supported device, and the only option I have is to forget the device.

Apple Support states that this is not an isolated issue, but it would be nice to use my hotspot instead of having to rely on public wifi. I have tried to delete the bluetooth history files but that option did not work. Is there any work around, or will I need to wait for Apple to provide a patch?

MacBook Pro (2020 and later)

Posted on Oct 28, 2021 9:53 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2021 6:05 AM

Oops... Both points taken and you are right of course. I apologise to all for venting my recurring frustration.


Part of reason I invested in apple was for air drop and bluetooth connectivity between devices. As the options are there I wish them to work. However, I have to restart, disconnect/reconnect, re-install, every time I use them. I have tried different combinations of wi-fi, router and bluetooth. To the point of despair and have run dry of ideas. I do not want to use the cloud, I live in a very remote area and connection is not always a reliable option. For me, I found the only temporary solution, until Apple can solve it, I could find was to use Parallels Desktop from the App Store on MacBook with Windows10. But, not every one has that option or would even wish to go down that route. I have not reverted to Windows. I am still on Mac. I would really like Apple to work seamlessly. I understand we are talking macOS, IOS, iPadOS and compatibility is not as straight forward as you would always think. But, was I wrong in believing these devices were intended to be used in conjunction and connect to each other?


My apologise again for blowing my top. I feel ashamed of letting it get to me in that way. I understand that this is no way to behave or respect people who are here to help and seek help from others and I am sincerely sorry.

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48 replies

Jan 1, 2022 7:03 PM in response to Necromis

MY MAC BOOK PRO HAS ALWAYS PAIRED WITH MY IPHONES. MY CURRENT MODEL IPHONE X. EVER SINCE I INSTALLED (MONTEREY MAC os 12.1), ON MY COMPUTER, I HAVE NOT BEEN ABLE TO PAIR MY IPHONE X WITH MY MAC BOOK PRO. ALSO, IT WON'T PAIR WITH MY LG OLED 65" TV. WILL YOU PLEASE FIX THIS PROBLEM AS SOON AS POSSIBLE? THIS IS QUITE FRUSTRATING AND CUMBERSOME NOT TO BE ABLE TO PAIR THESE DEVICES. WILL ONE OR MORE OF YOUR INCREDIBLY INTELLIGENT ENGINEERS OR TROUBLE SHOOTERS PLEASE PROVIDE A PATCH FOR THIS PROBLEM ASAP. I HAVE BEEN A LOYAL APPLE CUSTOMER SINCE 2003, AND THIS IS NOT ACCEPTABLE BEHAVIOR FROM YOUR COMPANY. PLEASE DON'T LET US DOWN!!!!!!!!!!!!!!


01/01/2022



Mar 26, 2022 9:43 PM in response to IanIan1313

I have exactly the same issue. My device is 2020 M1 MacBook pro.

I encountered a dead device earlier this month. That being said my MacBook pro can't get power on. So I send it back to apple customer service and ran diagnostic. I was told the device needs to replace logic board. So I have no other option but to replace the logic board, fortunately my device is still under warranty, which allows me to save more than $1000. But after the device was repaired, a couple of issues have been found in my daily use. Particularly for the bluetooth connection issue. I tried to connect my MacBook pro with my iPhone 11 and iPhone se via bluetooth. The devices can see each other in their bluetooth device menu. They could get connected for a few seconds and dropped connection immediately, ending up with the connection is not supportive.

Then I updated the operating system to the latest version, the issues still remain. Can anybody helped out?

Apr 17, 2022 9:04 PM in response to Necromis

I got hold of an Apple engineer and asked about this. He says that iPhone pairing is NOT SUPPORTED in MacOS Mojave or later. All file transfers (e.g. AirDrop) are handled by WiFi, which requires both devices to be on the same network (router). Bluetooth does need to be turned on, apparently because there's some low-level chatter going on, but there is no pairing. (I suspect it's being used for security checks of some sort.)

Apple advice that calls for pairing an iPhone with a Mac is only intended for High Sierra and earlier; sometimes this is not made clear.

iOS 15.1, MacOS Monterey: Bluetooth (Device Not supported)

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