You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhone 11 Pro Max is missing EID number when I searched to activate eSIM what should I do ???
iPhone 11 Pro Max, iOS 15
No, My iPhone is not from China or Hong Kong, in my region iphone supports eSIM but still I could not find EID number in General/about/ 😭😭
No, My iPhone is not from China or Hong Kong, in my region iphone supports eSIM but still I could not find EID number in General/about/ 😭😭
As you can see from my penultimate reply, model code A2220 corresponds to an iPhone model 11Pro Max manufactured for China/Hong Kong/Macao markets.
It should support two physical nano SIM cards (not eSIM).
Contact your cellular carrier, explain your problem, and ask for a physical nano SIM card.
Read also this support article:--> Using Dual SIM with two nano-SIM cards - Apple Support
Regards and best of luck
Giulio
Hi Sinchana,
It doesn't matter the country you are in now, the important thing is the country market which your iPhone was manufactured for.
If you already tried (to no avail) to read the EID code SCROLLING DOWN in Settings>General>About, let us check your exact Model Number.
Tap that field and please tell us the "Axxxx" code (where xxxx are four numbers).
Assuming (as indicated in your product list on your original question) that your iPhone is a 11Pro Max model, you should find:
Please let us know.
Giulio
If you have an iPhone intended for sale in China, Macao or Hong Kong it will not have an EID as it has 2 physical SIM slots instead of 1 SIM and one eSIM. Otherwise go to Settings/General/About and the EID will be under the SEID.
sinchana161 wrote:
Oh thank you so much for your time to help me out with this problem thank you so much
Note also that your phone may have Chinese government spyware built it, and if you sync or back up to iCloud your data will be stored on servers in the People’s Republic of China.
Oh thank you so much for your time to help me out with this problem thank you so much
It should be in Settings>General>About... then scroll down to EID.
My pleasure :)
What is the model number that ends in /A?
did you buy the phone new directly from Apple?
ZA/A
not new directly
Please tap/click on that Model Number, and an "Axxxx" code should appear.
EID number missing
