iphone 13 pro max cracked screen

Got my phone (iphone13 pro max) 2 weeks ago today. Tonight I noticed what appeared to be an eyelash on the screen when it didn't move I lifted the corner of my screen protector thinking it was under it. As I did this a crack began to spread through screen at the top. This phone has been in an otter box defender case and has a screen protector and camera protector since arriving in the mail from my service provider. It has never been dropped or dinged. I just upgraded from the iPhone 6s, if this tells you how careful I am with my phones to ensure making them last me. My phone states I still have 48 days to add the apple care protection but I really feel like this is a defect of the phone and being it is only 2weeks old my phone should be replaced at no cost to me at all. Has any one else experienced this with the iPhone 13 pro max and if so how did apple handle the issue? After this I am really considering switching to Samsung. These are too $$$$ pricey $$$$ to be experiencing this kind of headache.


Posted on Oct 30, 2021 8:06 PM

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38 replies

Jan 29, 2022 3:47 PM in response to maddheated

Hello the same thing happened to me. This if the first day I’ve had my phone with me. There’s already full of little scratches close to the earpiece and in the rear it’s a full crack. I’ve had my iPhone 12 Pro Max for a year now and I’ve had no issues. I’m second thinking westher I want to keep this model since so many people are complaining on how poorly it was made. I’m shipping out this lemon phone today to get it replaced.

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iphone 13 pro max cracked screen

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