AirPlay volume issue

Hi


I have a strange problem with my iPhone 13 PM (and also with 12 pro) with iOS 15.

When I airplay music to my Sonos Play 5 , I cannot control the volume , if I touch the volume barre it goes to zero and I can't control it anymore , it stays at zero.

If I use the volume button , then it works , and I can use the volume button....

Any idea how I could fix that?

I’ve already restored my phone and set it up as new , and the problem still occurs so I don’t know what else I could try…

iPhone 13 Pro Max

Posted on Oct 31, 2021 5:40 AM

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47 replies

Jun 30, 2022 5:41 AM in response to Merl0t

This has been an issue for me for a number of months.

I’m using iOS 15.5 and still not fixed.

I’m airplaying to various boxes: Naim, Airport Express and a HomePod mini.

My work around is to come out of the airplay screen and to slide open Control Panel from the home screen. I use the volume slider here to adjust volume. This works but is a very unacceptable and clumsy solution.

PLEASE FIX THIS APPLE!

ASAP

Sep 3, 2022 9:08 AM in response to Martial2105

This is pretty irritating, and a regression that has not been fixed in several iOS updates.


Volume control is a problem with Airplay from iPhone to Sonos. But also from iPhone to Homepod Mini ... two Apple products that should Just Work™ together. It's embarassing / worrying how long this bug has been allowed to persist. Being able to adjust the volume of speakers is a pretty core feature to break and then leave messed up.


Nov 1, 2021 9:15 AM in response to Martial2105

Hello Martial2105.


Thanks for reaching out to Apple Support Communities. We understand that you are having trouble using the volume controls for your Sonos Play 5 speaker when it is connected with AirPlay. We will be glad to assist. You have performed some great troubleshooting so far.


Let's review this resource: If screen mirroring or streaming isn't working on your AirPlay-compatible device


If you still can’t use AirPlay after trying these steps, contact Apple Support.


Cheers.

Nov 1, 2021 11:56 AM in response to Martial2105

Kindly check for the following possible reasons as well which might be creating problem.


When music is playing & lock screen control is enabled, then the volume buttons still control Sonos even if the app isn't open. The controls, however, would not be enabled if:


  • Home Screen is open and being viewed
  • Music or video is being played by another app on the smartphone.
  • Bluetooth audio device connected
  • There is a screen reader installed.
  • The headphones are plugged in.


Thanks

Nov 1, 2021 11:14 AM in response to karina184

Thanks for your reply.


In fact Airplay doesn't work well with any airplay receiver , Sonos Five , Apple TV or my Sony TV.

I recorded my screen to show you what happens exactly , at the beginning you'll see as soon as I touch the volume button it goes to zero and then I can't move it anymore.

Then I push the physical volume button , and the digital volume button works from that.

https://streamable.com/d6wbfa

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AirPlay volume issue

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