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After macOS Monterey 12.0.1 update my mail messages do not display any images

I recently install macOS Monterey12.0.1 and now my Mail messages do not display any images. I get a message at the top of each message "Your network preferences prevent content from loading privately" with and option to "Load content directly" which then allows the images to display in the message. How can I fix this so images display in the messages automatically?




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MacBook Pro 13″, macOS 12.0

Posted on Nov 3, 2021 1:34 PM

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Question marked as Apple recommended

Open Mail. Then goto the menu bar and click on Mail, then go down to Preferences. Then in the preferences pop up box, at the far right click on Privacy. You will probably find either Protect Mail Activity checked or Block All Remote Content. If either of them are checked images will be blocked and you get the Load Remote Content box at the top of any mail with an image. I am not sure if only having Hide IP address does also.

Uncheck all or any of them and you should get images loaded in each mail.


Posted on Nov 4, 2021 10:23 AM

132 replies

Dec 23, 2022 11:49 AM in response to Biffthecat

This issue with load content directly only STARTED AFTER I purchased and installed MS Office with Outlook on on MacBook.

The only setting I can see that affects that specific "Load Content Directly" thing is the "Hide IP address" in the preferences for email. I unchecked everything except Hide IP address and the Load Content Directly was still there. I unchecked that option for Hide IP address and then that Load Content Directly disappeared and mail is back to functioning normally as it always has.


To change the setting open Mail on Mac.

Click Mail up in the tab (top left)

Click Settings.

Click Privacy (all the way to the right).

Uncheck Hide IP address.


So its Mail > Settings> Privacy> Uncheck Hide IP address

Jan 23, 2023 8:04 PM in response to Biffthecat

Mail app failure in documentation.


Again, I spent more time seeking a solution than I did on the operation I tried to do in Mail. I found nothing anywhere on Google OR on Apple's own support site. This is at least the 5th time I looked for what was, for me, a bull anus! Apple is making it difficult to impossible to find answers to what should be easy-to-find, simple answers. So far I have a better experience working from my big MacPro than I do from my 'fast' M1 iMac. THANK YOU Jodywoodcock!

After macOS Monterey 12.0.1 update my mail messages do not display any images

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