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iOS 15.1/ music not working

I have a 2011 Chevy cruze and my iPhone XR before the update work let music play though my aux cord but after I updated my phone it will no longer. Let music play and only charge it. Can anyone help me I miss listening to music and the Bluetooth doesn’t connect with music either but that’s a car issue

iPhone XR, iOS 15

Posted on Nov 4, 2021 6:38 PM

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Question marked as Best reply

Posted on Nov 5, 2021 2:47 PM

Hi, Haley!


Thanks for visiting the Apple Support Communities. We see that you are experiencing a problem listening to music from your iPhone while in your car, though it will still charge. We're happy to help!


Based on what you've described, we recommend following the steps under the "Connect using USB playback" section of How to connect your iPhone, iPad, or iPod touch to your car - Apple Support, which you can find below:


"Connect using USB playback


  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Best!

338 replies

Nov 21, 2021 7:13 AM in response to Lindsay_B.

This is not a helpful solution. I have a 2014 Chevy Equinox and never had this issue until the 15.1 update. Even the software on a Trac Phone from Walmart is smart enough to recognize and play through the USB. What is going on with Apple? You just gonna try to gaslight all of us into thinking our cars audio went out after the upgrade instead of admitting the issue and providing a patch? This is definitely not up to Apple standards.

Nov 21, 2021 5:01 PM in response to Haleycathleen

Same thing happened to me. I have a 2014 Chevy Cruze. I updated to iOS 15.1.1 and it still doesn’t work. It is so frustrating because my brother and friends phone plays in my car bc they don’t have the update. I didn’t even know my phone was gonna update. Apple NEEDS to address this problem and fix it ASAP. You would think w so many complaints they would have fixed it by now, but they want to keep making it seem like it’s OUR fault and our cars are the problem.

Nov 21, 2021 5:55 PM in response to Haleycathleen

I have a 2014 chevy Cruze LT with a basic radio and my music/audio stopped working on my iPhone 12 (via usb connection) when I did the 15.1 update. I tried another iPhone 12 with the 15.1 update and that also would not work. I have replaced cords, tried the aux, restored settings… and nothing works. The interesting part is that I have a friend with a 2015 chevy that has the upgraded stereo and it will connect, but ONLY if I completely restart my phone right before I connect via usb. Bluetooth still works and charging works, but this is getting old. Why is apple not fixing this very clear software issue?! The newest update 15.1.1 also has done nothing to help. COME ON APPLE!

Nov 25, 2021 11:44 AM in response to Haleycathleen

I have a Buick Regal 2011 and a Chevy Cruze 2016, same problem. Ran the new update, very next day, my AUX jack would not connect to my phone in either car. This may or may not help, but it work for me. I took my Bluetooth speaker box to play my tunes while I was driving. Connected my phone to the speaker through Bluetooth and than plugged my lighting cable to charge my phone. By some miracle, the stereo picked up the phone and connected the audio and my playlists. Like I said, this may or may not work, but it's worth a try. :)

iOS 15.1/ music not working

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