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iOS 15.1/ music not working

I have a 2011 Chevy cruze and my iPhone XR before the update work let music play though my aux cord but after I updated my phone it will no longer. Let music play and only charge it. Can anyone help me I miss listening to music and the Bluetooth doesn’t connect with music either but that’s a car issue

iPhone XR, iOS 15

Posted on Nov 4, 2021 6:38 PM

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Question marked as Best reply

Posted on Nov 5, 2021 2:47 PM

Hi, Haley!


Thanks for visiting the Apple Support Communities. We see that you are experiencing a problem listening to music from your iPhone while in your car, though it will still charge. We're happy to help!


Based on what you've described, we recommend following the steps under the "Connect using USB playback" section of How to connect your iPhone, iPad, or iPod touch to your car - Apple Support, which you can find below:


"Connect using USB playback


  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Best!

338 replies

Dec 6, 2021 7:21 AM in response to Haleycathleen

I can confirm that my USB is also not connecting to my 2012 Chevy Cruze. For the time being my only song I can listen to is "The Sound of Silence". I am so paranoid that Apple will completely kill USB connectivity without letting their consumers know. They are always killing off older features because they feel they're outdated. Hopefully the more of us that speak out can convince the mega-corporation to give us fun features back.

Dec 6, 2021 7:49 AM in response to Haleycathleen

i have the SAME exact issue with my 2014 Chevy Cruze, i didn't want to update my phone just yet but it did overnight and i tried playing my music and it just doesn't want to connect. i've tried turning my car on and off, restarting my phone, using a different cable, and turning off my hotspot and bluetooth, but nothing. i have no idea why it's doing this but apple surely needs to fix it!!

Dec 7, 2021 4:30 AM in response to Mkburris

Hello everyone, I can confirm that an Aux to lighting cable still works in my 2012 Chevy Cruze. However, this means you’ll have to shell out $$$ for that cable if you don’t own it. Also, it doesn’t charge the phone while playing and you cannot control the music from the car’s radio dashboard. I can use my Apple watch to skip songs while driving or by using the actual phone (which is super dangerous Apple!). But at least I can still listen to my Apple Music in my Cruze.

Dec 7, 2021 8:05 AM in response to dayna130

Apple is trying to make it appear to not be their fault. Ultimately everything worked just fine until the update occurred. There’s people with older and newer model cars complaining with different manufacturers so it isn’t the manufacturers problem as apple has stated. They need to come up with a fix. This is horrible. In all honesty An android update would never 🙄.

iOS 15.1/ music not working

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