iOS 15.1/ music not working

Hi just updated my iPhone XR iOS to 15.1 I use the USB port in my car to play music ever since the update my iPhone only charges and will not play music through the USB port. Yes I bought a new cord still didn’t work. Called apple support they couldn’t help me, everything they offered didn’t work I just want to delete this update. I shut off off my phone reset all my settings and nothing worked. I have a 2011 Buick Regal and the USB port was working perfectly fine before the update any help please lmk

Just called apple again got on the phone with a senior rep she said that I have to bring my car to the dealership to do a stereo update. I call the dealership and he pretty much laughed at me and apple because he stated my car is not the issue it’s apple, he also mentioned it’ll be 150 dollars to update my stereo and he said that probably still won’t fix the issue. Which is crazy that a stupid iPhone update is trying to cost me 150 dollars to update my stereo settings. Only had iOS 15.1 for 3 days and it’s completely ruining everything. My phone charges but won’t play music through my aux cord. I have a XR and 2011 Buick Regal apple it’s not my car or my chords it’s your stupid update.

iOS 15.2 fixed the issue on my 12 Pro Max. I use a USB to lightning cable and it stopped streaming after 15.1 and nothing, not even iTunes on my PC, would recognize my phone. Just updated to 15.2 a little bit ago, tried it and my car recognizes it now.

It’s incredibly frustrating to pay for Apple Music, family sharing, etc and not have the ability to use it in your vehicle out of no where. I have watched multiple videos on theory of repairs, purchased new charging cords via Apple for the USB port, re-paired device to vehicle, restart phone, restart car, delete Apple Music app and reinstall, etc. Apple please get it together. If you have this many complaints from your paying customers this needs to be a top priority in customer service. Do better! I for one would have never paid for Apple Music if I enjoyed listening to the junk music on FM radio. Make it make sense.

Sincerely,

Sick of throwing away money!

Grrr, 2011 Chevy Cruze RS owner here as well… just got my car back after being repaired and was worried that something had happened at the mechanics to cause this and i am very upset to hear that it is an issue with IOS 15. I have an iphone 11 and would expect that these kinds of issues would not happen on a relatively new device. C’mon apple get it together, really hoping this gets resolved soon. Also thanks to everyone who started this thread though for saving me from going through the pain of trying to get my car fixed.

I am having the same issue with my 2013 Chevy Cruze. Music will no longer play with iPhone 12 connected through aux cable since the iOS 15 update. Please fix this, Apple! It is so upsetting to not be able to play music in my car.

I am glad to have found this forum. I was on the phone with Apple today for hours. I have a 2012 Chevy Cruz. Nothing worked. I am extremely sad and I can’t believe that Apple isn’t going to fix this. This needs to be fixed! Apple, YOUR update is what caused this. Let’s do the right thing here. (Has anyone tried the old school aux jack — the plug— rather than USB and if so, does that work?)

When is the new update coming out. I have tried all the recommendations from apple and my 2011 Equinox and 2012 Silverado will not recognize iphone since the update to ios 15.1. I cannot use any music apps, waze or gps apps through stereo. Please let me know if there is a fix. Thanks.

From what Apple has told me is that they blame it on having an older model car and they blame GM/Chevy for not updating to their standards. I told the lady at Apple so your telling me you need a newer model car to have an Apple phone and she yeah until the automakers decide to upgrade their software. Smh Im done with Apple.

Your suv is too old. Apple says you need a newer model vehicle that has the updated software in it. She blamed GM/Chevy for not updating their software to Apple’s standards.

everything worked fine for me until the 15.1 update. Smh

Yes Aux cord doesn’t work either. I can still charge my phone though. Apple blames Chevy and GM for not updating their software to meet Apple’s standards. If your a Chevy or GM owner you need a newer model vehicle is what the Apple rep told me. Apple also never got back to me like they said they would.

Just wasted my money on the aux adapter, confirmed does not work on 2014 Chevy Cruze.

Also having the same problem as everyone else. My usb cable always worked for music, now it only charges and does not play music. Called support and support told me they might be able to fix it on the next update but I won’t keep my hopes up. everything could be fixed if we could just downgrade back to our previous update. But of course apple won’t let us do that.

Just wasted my money on the aux adapter, confirmed does not work on 2014 Chevy Cruze.

Also having the same problem as everyone else. My usb cable always worked for music, now it only charges and does not play music. Called support and support told me they might be able to fix it on the next update but I won’t keep my hopes up. everything could be fixed if we could just downgrade back to our previous update. But of course apple won’t let us do that.

Thanks again apple for inconveniencing your customers. The entire update is terrible, if I knew beforehand it would cause my music to no longer work without forking more money to you guys for adapters, I’d have never bothered updating. Ridiculous.

Exactly krysten, I’ve already bought and tried the adapters and are now sending them back. They do not work on my 2014 Chevy Cruze. Nothing works for that matter*. It’s not right for apple to not allow us to downgrade to a previous version where we can play our music. Also my full time job is doordash and involves driving. I need my music to get through my shifts. This is ridiculous and not right.