Escape key not working | MacOS Monterrey 12.0.1

Hi.


I am not able to use my Escape (Esc) key after upgrading to MacOS Monterrey 12.0.1. I am confident that it is not a hardware issue.


Here is what I tried:

  1. On-Screen Keyboard
  2. External Keyboard


The Esc key won't work/register/detect/respond.


Is anybody else facing the same issue? My device is MacBook Air M1.


Thanks.

MacBook Air 13″, macOS 12.0

Posted on Nov 5, 2021 4:51 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2021 4:56 AM

Since it happens with different keyboards, we can rule out a hardware defect.

Try this two simple tests:


1) Create a new account, log in to that account - does the escape key work?

2) Start your mac in Safe Mode (press and hold the power key until you are presented with startup options), and log in to your normal account. Does the escape key work?


Tell us the results of the tests above, and also: Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

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Escape key not working | MacOS Monterrey 12.0.1

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