Pinch zoom on MacBook Pro unreliable with macOS Monterey

On the latest MacBook Pro (16" M1 Max) running macOS Monterey the pinch zoom gesture on the track pad is unreliable. About half the time spreading my thumb and index finger apart or moving them closer together does produce the expected zoom effect, but the rest of the time either nothing happens at all, or the curser tracks the index finger but there's no zoom. This happens with Safari, Chrome, Photoshop, and other applications.


The problem does not appear to be caused by a hardware defect. It occurs with both the built-in trackpad and an external Magic Trackpad. Only pinch zoom is affected; other single and multi finger trackpad gestures work fine. Also, pinch zoom used to work on a 2019 MacBook Pro 16", but it became unreliable after upgrading to Monterey.


Is this a known bug? Is there a workaround?

MacBook Pro (2020 and later)

Posted on Nov 15, 2021 6:06 PM

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Posted on Nov 18, 2021 4:29 PM

Hello fkadb,


I hope that I can help you and anyone else out that is having this problem including Apple. I wanted to let you know that you aren't the only one experiencing this issue. I 100% have been experiencing this as well. This is almost certainly due to the new MacOS. I have a MacBook Pro (16' Intel 2019). It responds the same way (meaning its tracking about half the time when pinching to zoom). This happened after updating to Monterey. A fresh install did not fix this problem, nor will safe mode unfortunately.


As far as a fix I believe this needs to be looked over by the developer team. This seems weird but I notice after asking a few of my friends to try it out - some of them had more success zooming in first try than others. The issue seems to arise from size and / or shape of the inputs on the trackpad - meaning the size of your fingers and what part is touching the trackpad (believe it or not).


Makeshift Fix


I have found a work around. However, my fix is less than ideal. Use both your hands (I use my both my index fingers) and spread them apart at the same time like your normally should be able to do with one hand. You will run into hiccups doing this but it almost always works with having fewer instances were it doesn't read the input of your fingers.


I hope this helps you out a little, and I hope an actual fix comes


Jack

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68 replies
Question marked as Top-ranking reply

Nov 18, 2021 4:29 PM in response to fkadb

Hello fkadb,


I hope that I can help you and anyone else out that is having this problem including Apple. I wanted to let you know that you aren't the only one experiencing this issue. I 100% have been experiencing this as well. This is almost certainly due to the new MacOS. I have a MacBook Pro (16' Intel 2019). It responds the same way (meaning its tracking about half the time when pinching to zoom). This happened after updating to Monterey. A fresh install did not fix this problem, nor will safe mode unfortunately.


As far as a fix I believe this needs to be looked over by the developer team. This seems weird but I notice after asking a few of my friends to try it out - some of them had more success zooming in first try than others. The issue seems to arise from size and / or shape of the inputs on the trackpad - meaning the size of your fingers and what part is touching the trackpad (believe it or not).


Makeshift Fix


I have found a work around. However, my fix is less than ideal. Use both your hands (I use my both my index fingers) and spread them apart at the same time like your normally should be able to do with one hand. You will run into hiccups doing this but it almost always works with having fewer instances were it doesn't read the input of your fingers.


I hope this helps you out a little, and I hope an actual fix comes


Jack

May 24, 2022 6:24 AM in response to jackIsCracked

Hi Everyone,


I also have been plagued with this... the trackpad on my 13" M1 Macbook Pro (OS X 12.3.1 Monterey) randomly stops recognising my pinches. Sometimes gesture recognition comes back after a few minutes... It may/may not be useful but it seems to happen to me more often when I'm working between multiple applications (clicking back and forth between windows) where I'm doing a lot of pinching to zoom (Miro, MS PowerPoint, Adobe CC Illustrator, InDesign).


I too have found a makeshift fix...

When it happens to me, I open system preferences and toggle the gesture 'Zoom in or out' off and on again within the Trackpad > Scroll & Zoom preferences pane. Seems to rectify it every time the issue occurs, without fail.


Hope this helps others too! It's still insanely annoying when it occurs, particularly mid gesture.

Jan 17, 2022 10:31 AM in response to fkadb

I just started having this problem on both M1 13" 2020 and Intel i5 2019 after some Monterey update. Pinch to zoom in / out stops working.


Solution: System Preferences > Trackpad > Scroll & Zoom > Zoom in or out uncheck and check again.


Seems like I have to do this like 1-2 times an hour when working with documents (e.g. Pixelmator, Preview or Microsoft Word).

Nov 23, 2021 3:32 PM in response to fkadb

This may be the same bug affecting the Magic Trackpad and Mouse gestures in general under Mac OS Monterey. I found a fix on a separate thread for this bug that appears to be around since Monterey was released and Apple have not fixed it even on 12.0.1.


The Fix: Open Activity Monitor > Look for "Dock" under processes > Quit it or Force Quit.


This seemed to fix the non-responsive gestures.


Apple Please Kill This Bug

Jun 11, 2022 3:41 PM in response to fkadb

I'm pretty sure this is a software bug. It happened on my old 13' inch 2013 MacBook every once in a while while using Sketch. Now it's happened a couple of times on my new 16' inch MacBook Pro M1 Pro. I thought the app was the problem, but it seems from this forum it's bigger than that.


Quick Fix:

  1. Open System Preferences
  2. Click Trackpad
  3. Click the Scroll & Zoom Tab
  4. Turn off Zoom in or out
  5. Close System Preferences
  6. Repeat steps 1 - 3 and turn Zoom in or out back on.


It should start working again

Nov 16, 2021 12:44 PM in response to fkadb

Hello Fkadb,


Thank you for using Apple Support Communities. Based on your post, the zoom gesture isn't working on your Mac's trackpad or external trackpad. We'll do our best to assist with this.


Have you had a chance to test this in safe mode yet? If not, we'd test it out there: How to use safe mode on your Mac

Use sections, 'If the issue continues in safe mode' and 'If the issue doesn't continue in safe mode', depending on the results there.

Booting to safe mode would tell us if there may be extensions causing issues after start up.


If that doesn't solve it, you can test it in another user to see if it's user specific: Set up users, guests, and groups on Mac


Let us know how it goes.


Hoping to hear back, take care.

Jan 7, 2022 11:45 AM in response to fkadb

2022 and I'm still having this problem as well. Disappointing. I have a 2021, 14", M1 Max MacBook Pro, and my OS is up to date. jackIsCracked's workaround did not work for me. What I've found to work is to toggle "Tap to click" under Trackpad in the System Preferences (Lord only knows why). Hope a fix is to come.

Jan 10, 2022 2:44 PM in response to fkadb

Hello,


I read this thread searching for an answer, none of it really worked for me. I use Sketch where pinch to zoom is vital. To dodge the problem I started to zoom in/out and it started to work again. Next time when the problem occurred again, I intetionally zoomed in/out (like 3 times in and 3 times out times three) and pinch to zoom works every time after this. Cant confirm if it works with safari or other apps. It is important that you use the keyboard shortcut to zoom in/out couple of times.


Hope it helps.

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Pinch zoom on MacBook Pro unreliable with macOS Monterey

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