Cannot pair bluetooth - iPhone to Macbook Air

I see that there are longstanding problems in pairing bluetooth devices. This one has only just happened for me. It has been working till now.


Using Bluetooth options on Macbook Air (M1, running Mac OS 12.0.1) to pair with my iPhone (Xs running iOS 15.1). I keep getting this message -- "Pairing Unsuccessful. 'Macbook Air' is not supported." -- even though I've tried almost all of the options on various websites but nothing solves the problem.


Has there been any workable solution to this?

MacBook Air (2020 or later)

Posted on Nov 23, 2021 10:16 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2022 6:46 AM

This is a very long thread, so it’s sort of understandable that you didn’t read it before posting, even though the answer appears in it many times. But to summarize:


Apple devices do not support or require computer to computer or smart device to computer Bluetooth pairing. This is intentional. They do not require it because all data sharing functions are available without pairing, including continuity functions, data sync functions, backups, data transfer using AirDrop. Some of these functions (e.g., AirDrop) use BlueTooth Low Energy (BLE, once called Bluetooth 4 before 5 and 6 were released). BLE is an app-to-app protocol rather than device to device, and it does not require pairing. The do not support it because it is a potential security vulnerability.


But even though your phone and computer can’t connect using paired Bluetooth that does not limit their use for data sharing in any way.


The one thing that you can use BT for is using the phone’s personal hotspot as a “modem” for the computer. But even then you are better off using the Personal Hotspot to create a Wi-Fi network that multiple devices can connect. BT is severely speed limited. Using the Personal Hotspot as a Wi-Fi router has given me up to 500 mbps when my iPhone 16 is connected to a 5Guc network.

167 replies

Nov 4, 2022 2:46 PM in response to Uniblab

You can use a Personal Hotspot with Bluetooth. The (rather complicated) instructions are here→How to set up a Personal Hotspot on your iPhone or iPad - Apple Support, with a link to If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support (yes, it’s buried in there).


However, this is not a good approach because Bluetooth is SLOW. Under 1 mbps. Using Wi-Fi is only limited by the speed of your Internet connection from your phone. On my iPhone 14 I get speeds of 250 mbps over a 5G network with Personal Hotspot.



Nov 15, 2022 6:36 AM in response to Lawrence Finch

I don't think you read my message. My initial problem was with BT security keys and my iPhone. And yes there is a reason for an iPhone to communicate with a Macbook: when it acts as a security key. I went through multiple levels of Apple support and they sent me to the Genius Bar to get a new iPhone 14 because the problem started with my new 14. Turns out it was ios 16. My 13 was working fine. When I got to the GB, they had the same issues with multiple devices and combinations. They have reported this as a bug.


The issue seems to be with pair codes. Devices that use them don't work and the ones that don't, do. Perhaps we are talking about different issues but this thread was sent to me by Apple support as a place to monitor to see when a fix would be out.

Jan 6, 2023 7:53 AM in response to Lawrence Finch

hello, you keep denying other users' need is not helpful. If you actually read through all requests, for example, some of us want to use one keyboard (from mac) to type in iphones (because certain apps are only on iphone like snapchat); i use type2phone and i emailed the developer, i got response like this, looks like it's a real apple bug and i am pasting the response here for other users' future reference:


Hi xxx,

Since the release of macOS 12.4 it is no longer possible to pair new devices to use with Type2Phone. We had hoped for Apple to swiftly fix this bug. They did not. It may even have gotten worse with the release of macOS 13.1


My hopes for Apple to fix the bug are gone. We working to find a workaround, but my hopes are low. No competititor has succeeded. Most likely, this seems to be the end of Type2Phone and similar apps.

Best,

Pierre Bernard

Houdah Software s.à r.l.

Jan 25, 2023 9:20 AM in response to Lawrence Finch

No. The last update didn't work. I updated both iPhone and Macbook. I logged into my Google account, which uses security keys and my iPhone is listed as a security key, and when the pop-up came asking if it was me logging in and I pressed yes, nothing happened. I tried connecting the iPhone and Mac via BT and while I got a pairing code pop-up, the connection failed and I got the message saying a connection with a Mac was not supported.


I'm really mystified why Apple is pushing security keys and this functionality -- which was working with ios 15 -- is no longer working.

Dec 7, 2023 3:04 AM in response to s_gfb

You can't tether for free on Wi-Fi unless you have a tethering plan, but you can tether using Bluetooth or iPhone USB.


On an iPad, after bringing both devices into pairing mode, with Personal Hotspot on, select the iPhone to begin pairing. Verify that the code on-screen matches the iPhone. If they match, tap pair on each device. This will establish an Ethernet-based Bluetooth PAN whenever you connect. When done, go to Bluetooth in settings, tap the (i) next to the iPhone, and tap Disconnect. This will restore Wi-Fi on your iPhone, which was turned off for tethering. To connect again, select the iPhone on your iPad's screen while Personal Hotspot is turned on.


For a Mac, it's a bit different. You can't use a Bluetooth PAN because the feature was removed in Monterey v12.0.1 To remedy this, you need a connector cable. USB-C to Lightning (if iPhone 14 or older), or USB-C to USB-C (if iPhone 15 or newer). Connect the device, and wait for it to populate in the Network tab in System Settings. Click the (…) at the bottom, and click "Set Service Order". To make the services work correctly, you need to set the order to "iPhone USB" first, then "Thunderbolt Bridge", and finally "Wi-Fi". This is because of a bug that prevents tethering from working unless at the top of the list. Thunderbolt Bridge is there to prioritize Ethernet if a Thunderbolt Dock is connected. And if all else fails, Wi-Fi is a last resort. Once you set this order, your Personal Hotspot will kick in until you disconnect the iPhone, and all you have to do is visit a website like this one to test it out.


And the best part is: If you don't have a tethering plan, most carriers will allow these types of tethering at no additional cost.


Hope this works for you!

Jan 12, 2022 2:09 PM in response to stedman1

I often work in a public library whose wifi is problematic in the extreme. I photograph lots of documents with my iPhone and try to use the PhotoSync app to transfer to my laptop. Works fine with good wifi but not in this library. PhotoSync has an option to use Bluetooth instead of wifi, hence trying to pair. Airdrop doesn’t help as there is no control of the destination of the files (important to keep the photographs ordered by reference source, date, sequence etc.) Bluetooth pairing is an obvious solution that even the app I’m using suggests, but for reasons unknown Apple has its own ideas - preferring a proprietary non-solution - and won’t allow something so simple.

Aug 20, 2022 9:32 AM in response to Tenor12

If all it took was following that instruction to make the connection work, this topic would not exist! Try it for yourself…between a Mac and iPhone…you will see it does not work and you will experience the behavior detailed in this (now) four page discussion topic. I don’t keep saying the same thing, I update whether the issue continues unresolved after testing for it again after each issuance by apple of software updates…welcome your testing as well!

Nov 1, 2022 9:07 AM in response to dartimcoo

dartimcoo wrote:

I went to apple.com/feedback and reported this as a bug under macbook, and linked this thread and pointed out it currently has 711 users with the same problem. Don't know if it will help, but it can't hurt. That's how we can report it to Apple, if anyone else cares to bug them. If all 711 people posted feedback about bluetooth at once maybe they'd notice and listen ;-)

All that demonstrates is that 711 people don’t understand how Apple devices communicate. They don’t use Bluetooth. Never. Not required for anything. Airdrop and mirroring establish the connection using BLE, which does not require pairing, but use Wi-Fi for data communication because BT is much too slow.

Dec 27, 2022 9:14 AM in response to Thane19

I think it is the intended (even though not explained properly) behaviour. I would suspect that for some reason, they removed the slave mode from iOS or MacOS devices. It could be a security issue, a performance issue (they talked about BT speed limitations hindering AirPods, so the same could apply for inter devices communication) or a compatibility with some applications.

Apr 17, 2023 12:09 PM in response to s_gfb

Before I updated to Monterey I could pair my iPhone SE to my MacBook Pro easily. Now it says Pairing Unsuccessful.


I don't know why people are saying that Apple never meant for this to work this way when it always has worked that way before Monterey.


I had to buy a third-party program to easily transfer files to my MacBook Pro. I used to be able to do so with AirDrop (without iCloud). For business security reasons, I will never use iCloud. It is against our company policy to use "cloud" servers for client information. We are liable for our clients' data.


So, yes. It worked easily before Monterey no matter what people are saying in this thread.

Apr 17, 2023 12:18 PM in response to duc174

duc174 wrote:

Before I updated to Monterey I could pair my iPhone SE to my MacBook Pro easily. Now it says Pairing Unsuccessful.

I don't know why people are saying that Apple never meant for this to work this way when it always has worked that way before Monterey.

Because Apple never meant it to work. And it has not always worked that way. It has never worked that way. You can use other ways to transfer content, as you have found out, with 3rd party apps that use BLE, which does not require pairing. You can also use Wi-Fi, but Wi-Fi is not Bluetooth.


I had to buy a third-party program to easily transfer files to my MacBook Pro. I used to be able to do so with AirDrop (without iCloud). For business security reasons, I will never use iCloud. It is against our company policy to use "cloud" servers for client information. We are liable for our clients' data.

So, yes. It worked easily before Monterey no matter what people are saying in this thread.


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Cannot pair bluetooth - iPhone to Macbook Air

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