Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New Macbook pro 14 heating

is it normal that my mac is heating when im watching video on twitch or other platforms(except youtube) especially during charging. windowServer or mds_store CPU raise before 100 %CPU and increasing. After 30 min break go normal. It show only at terminal, at Activity Monitor is ok. I go to Service center they just reset system but it does not solve the problem?

Posted on Nov 29, 2021 11:41 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 12:00 AM

Welcome to Apple Support Communities.


To start, I'd recommend reading Keep your Mac notebook within acceptable operating temperatures - Apple Support.


As far as the processes in Activity Monitor using a lot of resources, see: View information about Mac processes in Activity Monitor - Apple Support.


If the issues persist, you could upload an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

2 replies
Question marked as Top-ranking reply

Nov 30, 2021 12:00 AM in response to akyl_1

Welcome to Apple Support Communities.


To start, I'd recommend reading Keep your Mac notebook within acceptable operating temperatures - Apple Support.


As far as the processes in Activity Monitor using a lot of resources, see: View information about Mac processes in Activity Monitor - Apple Support.


If the issues persist, you could upload an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

Dec 1, 2021 11:45 PM in response to Jack-19

What next? What should i do? there is one Major problem and 2 Minors


Problem:

Description:

mac is heating when im watching video on twitch or other platforms(exc

ept youtube) and when I am charging. windowServer CPU raise before 1

00 %CPU and increasing. After 30 min break go normal. It show only at

terminal, at Activity Monitor is ok. I go to Service center they just

reset system but it does not solve the problem?


Major Issues:


    No Time Machine backup - Time Machine backup not found.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


    Heavy RAM usage - Apps are using a large amount of RAM.

    Runaway user process - A user process is using a large percentage of your CPU.


Hardware Information:

    MacBook Pro (14-inch, 2021)

    MacBook Pro Model: MacBookPro18,3

     Apple M1 Pro (m1) CPU: 8-core

    16 GB RAM - Not upgradeable

    Battery: Health = Normal - Cycle count = 19



Drives:

    disk0 - APPLE SSD AP0512R 500.28 GB (Solid State - TRIM: Yes)

    Internal Apple Fabric NVM Express

        disk0s1 [APFS Container] 524 MB

            disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)

                disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used)

                disk1s2 - xART (APFS) (Shared - 6 MB used)

                disk1s3 - Hardware (APFS) (Shared - 2 MB used)

                disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used)

        disk0s2 [APFS Container] 494.38 GB

            disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes)

                disk3s1 (APFS) [APFS Container] (Shared - 15.70 GB used)

                    disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.70 GB used)

                disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 174 MB used)

                disk3s3 - Recovery (APFS) [Recovery] (Shared - 851 MB used)

                disk3s4 - Update (APFS) (Shared - 127 KB used)

                disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 11.14 GB used)

                disk3s6 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

        disk0s3 [APFS Container] 5.37 GB

            disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)

                disk2s1 - Recovery (APFS) [Recovery] (Shared - 859 MB used)

                disk2s2 - Update (APFS) (Shared - 25 KB used)


System Software:

    macOS Monterey 12.0.1 (21A559)

    Time since boot: About 5 days


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple


System Launch Daemons:

    [Not Loaded] 40 Apple tasks

    [Loaded] 179 Apple tasks

    [Running] 156 Apple tasks

    [Other] One Apple task


System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 169 Apple tasks

    [Running] 164 Apple tasks

    [Other] One Apple task


Backup:

    Time Machine Not Configured!


Performance:

    System Load: 2.16 (1 min ago) 2.10 (5 min ago) 2.01 (15 min ago)

    Nominal I/O speed: 0.11 MB/s

    File system: 8.04 seconds

    Write speed: 5006 MB/s

    Read speed: 4395 MB/s


CPU Usage Snapshot:

    Type Overall

    System: 2 %

    User: 15 %

    Idle: 83 %


Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    WindowServer 102.64 % (Apple)

    EtreCheckPro 10.62 % (Etresoft, Inc.)

    Google Chrome Helper (Renderer) (18) 5.90 % (Google, Inc.)

    kernel_task 4.58 % (Apple)

    top 4.16 % (Apple)


Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    Google Chrome Helper (Renderer) (18) 3.36 GB (Google, Inc.)

    pycharm 1.87 GB (JetBrains s.r.o.)

    WindowServer 1.51 GB (Apple)

    EtreCheckPro 668 MB (Etresoft, Inc.)

    Google Chrome 474 MB (Google, Inc.)



Top Processes Snapshot by Energy Use:

    Process (count) Energy (0-100) (Source - Location)

    WindowServer 29 (Apple)

    Google Chrome Helper (Renderer) (18) 2 (Google, Inc.)

    coreaudiod 1 (Apple)

    Google Chrome Helper (4) 1 (Google, Inc.)

    pycharm 1 (JetBrains s.r.o.)


Virtual Memory Information:

    Physical RAM: 16 GB


    Free RAM: 16 MB

    Used RAM: 15.17 GB

    Cached files: 833 MB


    Available RAM: 849 MB

    Swap Used: 22 MB



Diagnostics Information (past 7-30 days):

    2021-11-30 14:26:40 coreduetd - High CPU Use

        Executable: /usr/libexec/coreduetd


    2021-11-27 14:15:26 WindowServer - High CPU Use (2 times)

        Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer



End of report

New Macbook pro 14 heating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.