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How to Avoid Accidental Back-to-Back Calls on iPhone 13 Pro Max

Since my new iphone 13 pro max (or maybe ios15?): when I hang up my call, i start immediately calling someone else, due to the fact the calling screen goes away so extremely fast if the other one on the phone is hanging up earlier: I press hang up, but the screen goes away so fast if the other one is faster, that I press calling the one in my list that was behind the "end phonecall button".


I didn't have this before, now I call 3 people a day by accident. Anyone else the same issue?


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Dec 1, 2021 4:33 AM

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Question marked as Best reply

Posted on Dec 26, 2021 1:17 PM

@Apple (in case anyone from Apple is reading here)

Steps to reproduce the problem:


  1. Start a call from "call history", e.g. from a missed call
  2. When you are about to end the call, take the phone from your ear and look at it. There is a fullscreen "call window" with the red button to hang up the call.
  3. When you intend to push the red button but your call partner is fragments of a second faster than you, the "call window" will disappear immediately and it can accidentally happen that you press the item in "call history", which was "behind" the red button and is immediately coming to foreground.


A solution would be to not let the "call window" disappear immediately when the other person hangs up. Instead, keep it open for half a second with the red button greyed out.

262 replies

Jul 18, 2023 6:49 AM in response to franzdetoulouse

franzdetoulouse wrote:

Please fix this!

How about a short confirmation like "Would you like to call this number?" Common, you do it in the browser when you click on a number. Why not here?

Apple does not read here in this user-to-user forum for feedback or suggestions. You can however, let them know your thoughts here:


Product Feedback - Apple


Aug 15, 2023 9:09 AM in response to valbates1776

valbates1776 wrote:

I can't stand this phone calling people after I hang up! Come on Apple! For what we pay for these #@$%# phones Apple should make this a top priority! Iphone 13 pro Max. Update after update ! Fix this NOW !!

Shouting demands at your fellow users will accomplish nothing. This is a user-to-user forum. Apple's participation here is minimal. They don't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


Jan 30, 2024 8:25 PM in response to eyesnheart

eyesnheart wrote:

I totally agree. This is super annoying and frankly I’m tired of having to explain to people that I didn’t intend to call them. It seems this is a big enough issue @apple that it’s time to stop ignoring people and do something about it! This discussion has been happening since 2021. Is three years not enough time to fix the problem?

Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


Meanwhile, you can hang up using the power button on the side of the phone.

Feb 9, 2024 6:53 AM in response to Phantomcall

Phantomcall wrote:

Bought a new iPhone 14 which automatically calls last number rung when red button pushed. I see this complaint has been occurring for at least 3+ years and still no fix from Apple. Wake up Apple, l am fed up apologising for errant calls due to your poor software.

Tell Apple:


Product Feedback - Apple


Meanwhile, use the sleep/wake button to end the call.

Dec 29, 2022 12:00 AM in response to smrschippers

Just a rough estimation to the "red button call" problem:

  • There are 1.2 billion iPhone users in the world
  • An average user is making 2 outgoing calls a day
  • Estimated 75% of the users are using the red button to hang up the call within 1 second after saying goodbye
  • With an estimated probability of 1% the mentioned problem occurs (other party hangs up milliseconds before the initiator of the call)


This would lead to 18 million "red button calls" per day

...and 6.57 billion "red button calls" per year


Maybe the worldwide economic damage should be calculated and Apple should be forced by law to fix this subpar implementation of the call window UI.

;-)

May 31, 2022 12:05 PM in response to Bobdc6

Bobdc6 wrote:

Easy to use sarcasm too while waiting for Apple to decide fix things for their customers.

It wasn't sarcasm. There is a simple solution to your problem that, for some reason, you don't want to use. Best I can tell, the reason is because you're trying to make some point to Apple. But, as Apple doesn't read here, it's a kind of cutting off your nose to spite your face thing. But, your nose, your face. You do you.

May 31, 2022 12:17 PM in response to Bobdc6

Apple has a long and famous history of giving people what Apple believes they need. It's this policy that causes some people to decide that Apple products are not for them. And, while they've become a bit more responsive to consumer feedback on this level since the death of Mr. Jobs, the reality is that they can't please everyone all the time. There are always going to be things that people don't like about how the devices work. And Apple isn't likely to change their mind about adding the ability to adjust every single feature, making the system more complex.

How to Avoid Accidental Back-to-Back Calls on iPhone 13 Pro Max

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