13 pro max camera freeze

I am on my 2nd new iPhone 13 Pro Max and I am experiencing the same problem on new phone. The IPhone camera app freezes and I have to turn the phone off. Totally unacceptable for my business use and cost of this phone. I took my first phone to the Apple store and it froze in the camera app for the technician. Because the phone was under warranty they suggested getting a new phone. Please advise on the on-going widespread technical flaw with the IPhone camera app.

iPhone 13 Pro Max, iOS 15

Posted on Dec 3, 2021 7:22 AM

Top-ranking reply

SilverStallion69

Level 1

8 points

Posted on Apr 17, 2022 4:48 AM

I FINALLY have this resolved. A hardware diagnostic found that the "sensor" on the back of the camera was bad. I got a new phone. I'm guessing this is the issue with most of you on this forum as the symptoms are all the same. It was a giant pain getting a new phone but bring up the camera and it not freezing is like breathing again.

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13 pro max camera freeze

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