Alexa says all morning it can’t connect to Amazon music. It says Bluetooth disconnected on Alexa echo show app
Why can’t Alexa echo show reach Amazon music?
iPhone 12, iOS 15
User profile for user:
tgok23
User level:
Community Specialist
Greetings Elena5c,
From your post we can see you've been using Connect to Wi-Fi on your iPhone, iPad, or iPod touch, and have found that Alexa Echo app is getting an error message.
The guide you've been using is a good one if you're not able to connect to any Wi-Fi on your iOS device. If you're able to connect and this is the only app that it is having the issue, use this guide: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. Go through each of these steps and if needed there is a link to help you get to the app developer for further assistance.
Kind regards.