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PacoHunter10 Author

Level 1

50 points

iMessage "Tap to Download" Issue

Hi there!

Images in iMessage cannot be dowloaded as after pressing "Tap to Download" nothing happens. This is just happening in my iPhone (my iPad is working well). I've tried to hard reset the iPhone, Sign Out from my AppleID, reset network settings, Sign Out from iCloud and nothing seems to work. Also, I've tried to download all images at one shot with the option inside the iMessage Contact Information section, but also no results.

FYI, I have an iPhone 11 Pro Max running iOS 15.1.

Hope someone can help me to solve this bothering issue!

Thanks a lot!

Regards,

PacoHunter10

iPhone 11 Pro Max, iOS 15

Posted on Dec 10, 2021 12:21 PM

Top-ranking reply

drsouc

Level 1

8 points

Posted on May 24, 2023 5:37 PM

FIXED! I had the same issue.

Go to Settings.
Tap General > Transfer or Reset iPhone.
Tap Reset > Reset Network Settings.
Enter your iPhone passcode.
Tap Reset Network Settings to confirm.
Go to Settings again.
Tap Wi-Fi, then select your network and enter the password.
Open iMessage to reload all its content, including pictures.

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Similar questions

114 replies

May 1, 2022 7:12 PM in response to PacoHunter10

Same issue here with no success even after all the tricks mentioned above

ines29

Level 1

8 points

May 18, 2022 1:42 PM in response to PacoHunter10

Same problem here. And, I am trying to recover the image of an estimate I received and I can't see it, so now I am not sure what it was! Terrible problem

Sarge717

Level 1

8 points

May 22, 2022 11:04 AM in response to Sarge717

I even tried the suggestion from ggame with fibers crossed, but nope. No luck

Jentropy

Level 1

8 points

May 29, 2022 9:35 PM in response to gganne

Truly a godsend! It worked for me. I’m soooooooooo happy lol

Gamdies

Level 1

8 points

Jun 6, 2022 11:19 AM in response to PacoHunter10

None of these solutions worked!!! This is ridiculous

Jun 19, 2022 12:10 PM in response to Shekiraant

Thank you I had to have my wifi connected and my phone plugged into the charger it took an hour for me for the download to complete ..got all the photos back

Jul 16, 2022 6:54 AM in response to PacoHunter10

Exact same issue, quite irritating.

Jul 20, 2022 3:01 PM in response to PacoHunter10

I'm also having this issue. It's super annoying and would love to see this issue corrected.

Aug 2, 2022 12:18 PM in response to TammyM_095

Running into the same exact issues!!

mike4160

Level 1

12 points

Aug 9, 2022 12:16 PM in response to PacoHunter10

Same for me too. I pay extra for extra storage, yet older photos will NEVER download. Apple has an issue here with no fix.

Aug 17, 2022 10:15 AM in response to mike4160

Everyone you can't trust Apple, you should screenshot your photos from now on and sync to Google Photos which is a much better app

Aug 17, 2022 11:28 PM in response to gganne

How did you go to iCloud? And then how did you turn off messages?

Sep 8, 2022 9:11 AM in response to _Desi_

recovering via desktop did not work for me unfortunately… apple please helppppppp

Sep 16, 2022 6:33 PM in response to HazeleyesArie

thank u

Sep 19, 2022 6:47 AM in response to PacoHunter10

I was able to resolve this by downloading in Wi-Fi rather than using cell service.

iMessage "Tap to Download" Issue