Diagnostic log pop-up

A diagnostics Log keeps popping up all the time ever since one of your tech-support people helped me when I reached out to you all to find out if somebody had gotten into my phone since my phone got crossed with my husbands phone and up till now when I text him I receive the text I sent him and he does not. I don’t know why The diagnostic like continues popping up and why it doesn’t go away I’m not tech savvy so I wouldn’t be able to delete it

iPhone 8 Plus, iOS 14

Posted on Dec 19, 2021 6:42 AM

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Dec 19, 2021 6:45 AM in response to Gigi1915

Gigi1915 wrote:

if somebody had gotten into my phone since my phone got crossed with my husbands phone and up till now when I text him I receive the text I sent him and he does not.


if you mean remotely controlling your device, then...


Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.


iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to the latest iOS/iPadOS unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


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Diagnostic log pop-up

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