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Cant setup outlook account on Iphone

Hi, I have been trying to setup my hotmail and outlook accounts to my new phone and neither of them work. For my hotmail account, Im getting UNABLE TO VERIFY ACCOUNT INFORMATION and for my Outlook account (work email) when I insert password (as I did a copy from my old phone)I get the same message. I tried setuping up from scratch, go to outlook options and now it says the account doesnt exist

iPhone 13 Pro, iOS 15

Posted on Dec 20, 2021 9:17 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2021 11:15 AM

AleTome wrote:

Hi, I have been trying to setup my hotmail and outlook accounts to my new phone and neither of them work. For my hotmail account, Im getting UNABLE TO VERIFY ACCOUNT INFORMATION and for my Outlook account (work email) when I insert password (as I did a copy from my old phone)I get the same message. I tried setuping up from scratch, go to outlook options and now it says the account doesnt exist

You probably need to use an app specific password to use both account, Hotmail for sure, your Outlook account contact yoru IT person for hotmail contact them or look at their support site to set it up.

1 reply
Question marked as Top-ranking reply

Dec 20, 2021 11:15 AM in response to AleTome

AleTome wrote:

Hi, I have been trying to setup my hotmail and outlook accounts to my new phone and neither of them work. For my hotmail account, Im getting UNABLE TO VERIFY ACCOUNT INFORMATION and for my Outlook account (work email) when I insert password (as I did a copy from my old phone)I get the same message. I tried setuping up from scratch, go to outlook options and now it says the account doesnt exist

You probably need to use an app specific password to use both account, Hotmail for sure, your Outlook account contact yoru IT person for hotmail contact them or look at their support site to set it up.

Cant setup outlook account on Iphone

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