How do I solve this? I continue to get Messages in iCloud not available because iCloud and iMessage accounts are different. I appear to be signed into both my laptop and iphone with the same Apple ID. How can I get iMessages to sync from Mac to iPhone and vice versa?
MacBook Pro (2020 and later)
Hello frustrated_1961boomer,
Thanks for using Apple Support Communities. We understand that Messages aren't syncing as expected with iCloud. You've come to the right place. We're happy to look into this with you.
We recommend that follow the steps below on your iPhone:
1. Turn off Messages in iCloud in Settings > [your name] > iCloud.
2. Turn off iMessage in Settings > Messages.
3. Turn off FaceTime in Settings > FaceTime.
5. Turn on iMessage in Settings > Messages.
6. Turn on FaceTime in Settings > FaceTime
7. Wait 5 minutes.
8. Turn on Messages in iCloud in Settings > [your name] > iCloud.
Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.
Have a wonderful day!
Solved it for me too! Surprised this isn’t listed as a first thing to check. Encountered the problem after upgrading to a new iPad, and wasted a lot of time trying to find a solution.
Messages in iCloud not available because iCloud and iMessage accounts are different.
