Messages wont finish indexing

I recently updated the ios on my iPhone and now i am having issues viewing old message on my phone along with all attachments in the messages. It just keeps saying more photos will be shown once messages finishes indexing and some attachments are showing up with a blue question mark.

I have toggled messages on and off in iCloud like most reports suggested. Please help me fix this issue.

iPhone 7, iOS 15

Posted on Dec 27, 2021 12:16 PM

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Dec 28, 2021 11:02 AM in response to Sarahr0527

Hello Sarahr0527,


We understand your iPhone is indexing after a recent update. This is expected behavior. To help ensure the process completes as soon as possible we do not recommend toggling any features as this can cause processes to restart entirely. If the process is still ongoing we do recommend restarting your device: Restart your iPhone


Otherwise keeping your device on and connected to Wi-Fi should allow all processes to complete.


Best regards.

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Messages wont finish indexing

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