I scheduled a trade in online and agent came to pick up the device today. However, he left quickly and said I didn't need to sign anything. 7 hours later, I received an email saying that the device was not received and my trade-in has been canceled. I suspect fraud. How do I contact Apple about this?
iPad Air 2 Wi-Fi
Use this direct link and explain your problem:--> Get Support, or this one:--> Contact Apple for support and service - Apple Support
Regards
Giulio
If you need to contact Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.
Axel F.
out of curiosity:
what site did you use?
and what company was that "agent" with?
Apple does not pick up at your home.
Agent took trade in without signing
