How to adjust the Refreshing time of the step counter - earlier on my phone it use to refresh in 60 seconds now even after 10 minutes its not refreshing

On 'health app' of apple Iphone - while walking it use to refresh the step counter every 60 seconds - however for last few weeks I see that it takes almost 10 minutes to refresh the step counter

iPhone 12 Pro

Posted on Jan 8, 2022 8:07 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2022 7:20 AM

Hello ShekharMumbai,


Thanks for reaching out to Apple Support Communities. It sounds like you have a question about the automatic step counter on your iPhone. We're happy to provide some information to assist.


We'd recommend testing closing and reopening the app.

Close an app on your iPhone or iPod touch


A previous post also states this is as designed as the iPhone step tracking isn't real time. Check out that thread here: iPhone Health App Activity refresh is delayed


Additionally, you can check your connection settings and see if the Health app is using cellular data or if the refresh improves when connect to a strong cellular network or Wi-Fi.


Use cellular data on your iPhone or iPad


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


If you'd like you can also submit feedback here: Apple Feedback - Health app



Cheers!

1 reply
Question marked as Top-ranking reply

Jan 10, 2022 7:20 AM in response to ShekharMumbai

Hello ShekharMumbai,


Thanks for reaching out to Apple Support Communities. It sounds like you have a question about the automatic step counter on your iPhone. We're happy to provide some information to assist.


We'd recommend testing closing and reopening the app.

Close an app on your iPhone or iPod touch


A previous post also states this is as designed as the iPhone step tracking isn't real time. Check out that thread here: iPhone Health App Activity refresh is delayed


Additionally, you can check your connection settings and see if the Health app is using cellular data or if the refresh improves when connect to a strong cellular network or Wi-Fi.


Use cellular data on your iPhone or iPad


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


If you'd like you can also submit feedback here: Apple Feedback - Health app



Cheers!

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How to adjust the Refreshing time of the step counter - earlier on my phone it use to refresh in 60 seconds now even after 10 minutes its not refreshing

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