MacBook Pro won’t accept password to unlock after macOS Monterey update

had same thing. looked like it didn't complete the installation. i shut down, then restart holding: command + option + P + R altogether holding until 2nd restart. resets PRAM(NVRAM). my computer then went on to restart several more times which yeah was worrisome, however after it completed what it needed to do was working normally again.

hope this helps.

had same thing. looked like it didn't complete the installation. i shut down, then restart holding: command + option + P + R altogether holding until 2nd restart. resets PRAM(NVRAM). my computer then went on to restart several more times which yeah was worrisome, however after it completed what it needed to do was working normally again.

hope this helps.

I also faced the same problem today. After hours research and trying all suggestions here didn’t work for me. For me when I enter the correct password. It jitters and no option for recovery found. Those shortcuts in replies also didn’t work. Contacted support and got this link. https://support.apple.com/en-gb/guide/mac-help/mh35902/mac

which was pretty useful.

I did below to reset mine.

1. Shutdown Mac

2. Press and hold power button to find boot options

3. Choose Options from screen

4. On the Menu bar. Select Utilities and click on terminal

5. In the terminal window. Type. resetpassword

6. Next. A dialog opens which will allow you to reset password

Had exactly same issue. I was able to fix it by reset NVRAM/PRAM. Restart your computer and press Command + Option + P + R keys at the same time for about 20 seconds. Then release the key it will boot into login page. Enter you password again see if it works

SOLVED for me!

I had the same problem. Just figure out that I needed to change keyboard language (ABC is default, bud I use Czech QUERTY)!

Hope it help someone.

I've run into this issue as well on my iMac 27" 2017 Intel. I'd my Magic Keyboard plugged in for loading. Just entered my password several times and it was always wrong...

Then I typed slowly, one by one character and looked that the password field got updated. Guess what. Some characters were "lost" when typing and I'd to type some characters 2 times. I saw that the password field was updated really slowly sometimes. I typed some characters and after 1 or 2 seconds the password field updated - with some lost characters on it's way.

Monterey is so buggy, it's not fun anymore Apple.

BTW I installed Monterey on an external USB 3 SSD, don't know if this has something to do with this issue.

Bug confirmed with macOS 12.4 (21F79) Monterey on iMac 27-inch Retina 5K display (model identifier iMac18,3 mid 2017), using Apple Magic Keyboard with Numeric Keypad and Apple Magic Mouse 2 (both are wireless Bluetooth). Resetting PRAM or SMC does not fix it. In short:

Sometimes (not always) CORRECT username/password are not accepted at login screen after cold booting.

Workaround is to DELETE all previous credentials for BOTH username and password if already typed and type them SLOWLY, making sure that pressing the keyboard characters generate typing in the login screen.

I hope that Apple fixes this annoying, misleading and frustrating bug.

Issue resolve with Apple Support chat.

Seems that the update didn't finish installing. Restarting in Safe mode allowed for the install to complete. Another restart to get back out of Safe mode allowed me to input my Username and Password.

This happened to me a week ago, with a 2019 MBP with Intel chip. Exact same issue - recovery console, reset password, all good. No ability to log in. Spent a good amount of time on the phone with Apple support, and they have no idea. I did a network re-image so I could roll back to Big Sur - Apple tried to get me to just wipe the disk and start with Monterey again! UH, NO.

Do yourself a favor and wipe the disk and then reinstall your last OS, then use Migration Assistant with Time Machine (hope you all have good, current Time Machine backups).

Good luck everyone!

Same problem with my MacBook Pro after upgrading to Monterey. I tried to do what other guys did but it didn't work on mine. This one did the magic, i typed my password slowly one by one making sure every character may be recognized and it did. I was able to login in this way. Thanks for sharing.

I am not upgrading my iMac to Monterey, not yet.

For anyone that comes across this issue, the following steps worked for me.

• reboot mac to recovery, open terminal, type: resetpassword
• this will bring up the password reset utility which you will need to enter your admin password to get into.
• reset your password, restart computer, attempt to install MacOS Monterey update again. Your password should now be accepted.

Please note, I had another user set up on this computer as an admin so I was able to use their account password to get into the password utility in recovery.

Good luck!

-J

Hello janiene80,

Thanks for reaching out to Apple Support Communities. We see you're having some issues resetting your password on your Mac, and we'd like to help. The following link may be able to assist If you can't reset your Mac login password.

If that doesn't help, please contact Apple Support with the link at the bottom of the page.

Take care.

My MacBook Pro 2016 does the same thing ...it makes mr retype the password 2-3 times. Each time I clear the password and press delete several times....then it will magically work.

Further more if I type it from the bluetooth keyboard I have to type the first letter 6-8 times until it recognizes a key is being pressed, then delete the taps and type the password correctly and it will accept it.

It no longer works the first few tries on the laptop keyboard itself.

I hope they fix this issue. Seems this laptop is nowhere near as reliable as my 2010 MacBook Pro is (and it still works properly and NEVER had to replace a key on the keyboard from normal typing unlike the 3 keys ive had to replace on the 2016 for breaking off...hence why I got a Logitech keyboard to avoid damaging the laptop keys by typing on it :(

Could this be the same as the problem described here?

Apple ID username or password is "… | Apple Developer Forums

Solution there is:

There seems to be an issue with two-factor authentication. I had the same and fixed it this way:

1. Enter your Apple ID and password when logging in to the App Store.
2. It will tell you that you entered your login information incorrectly. Disregard that.
3. On one of your other, trusted devices, click on "Allow Login" and note the 6 digit code it gives you.
4. Now, try to login again but add the 6 digit code to the end of your password.

For example, if your password is pw123, and your 6 digit code is 987654, your new password should be: pw123987654